We invite you to read our Google Reviews below to see why Mattress Mattress is one of Canada’s favourite mattress retailers.

Looking to read individual customer reviews? Scroll below our store locations to view our most-recent customer reviews.

Mattress Mattress
4.6
Based on 622 reviews
Coralynne Keown
Coralynne Keown
22:33 20 Oct 20
My husband and I bought a new mattress from here. A family owned business that gives great customer service! We are very happy with our mattress purchase. The delivery process was painless. We highly recommend buying from Mattress Mattress in Sherwood Park.
Garry ACRES
Garry ACRES
21:14 18 Oct 20
We went to this store location mid last week, with the intent to look at mattresses and bases. Robin met us and through his dedication, knowledge and thorough informative approach, without the high pressure sales pitch, we made a significant purchase and were very pleased. I will recommend this location without hesitation.
Navjot Brar
Navjot Brar
20:22 18 Oct 20
Excellent customer services. James helped us out to understand the material and made us know what actually we are going to get. Must visit 👍
Marielle
Marielle
03:31 15 Oct 20
Amazing service from Tom. Patient, gave us space, no pressure and showed us the differences between firm, medium, and soft as well as gave us a briefing on the different kinds of mattresses. Great selection of affordable mattresses too. The ONLY huge downside is the return/exchange policy.... (there is none..)
Kate Rinka
Kate Rinka
01:38 14 Oct 20
Dallas was Very informative and we will be most likely back for our mattress
Matthew Hobbs
Matthew Hobbs
12:39 10 Oct 20
Pierre was EXTRAORDINARY! Such an excellent buying experience. Made it personal and had the time to do so as we were the only customers in the store. His knowledge was excellent and made the purchase journey easy and didn't push anything we didn't need. We've been hunting for a mattress for a while and didn't think to check out Mattress Mattress until now. We wish we had went to them sooner. Appreciate supporting local. We will definitely be back for other bed needs
Mike Hawkins
Mike Hawkins
20:14 08 Oct 20
Not our first visit to this store and certainly won't be our last. Great service, and really knowledgeable staff.
Lisa Schroeder
Lisa Schroeder
21:43 07 Oct 20
My initial review was 1-Star because of how my parents were treated when they recently purchased (2) Adjustable beds with memory foam mattresses. They were not made aware, prior to purchase, that these electric adjustable beds are known to potentially interfere with/disable health electronics such as pacemakers or stimulators...and my Father has one (and had health issues because of the bed frame).Immediately upon discovery, they spoke with the Manager regarding this critical issue and the store originally stuck to their "no refund" policy, which left my parents with 2 brand new bed frames they couldn't use for very specific health reasons and out a lot of money.But....AFTER I took this case online, then my parents did receive a call back from the Kelowna Manager and he did refund them for the adjustable bed frames, which is all they needed; They are happy to keep their new mattresses.So I can appreciate Mattress Mattress for doing the right thing in the end. I know my parents had otherwise received good service from both their sales rep Rob and the Manager Tom. The only issue was the bed frame Manufacturer's critical health warning they failed to advise my parents of BEFORE buying. Thank you for doing the right thing.
Kirkland Family
Kirkland Family
22:08 06 Oct 20
We dealt with Amanda at the Airdrie location. She was patient and understands the difference in products on the floor. Delivery was fast and professional.
Carmichael Reid
Carmichael Reid
20:03 06 Oct 20
Go see Sheldon. Good guy.
Colleen Danchak
Colleen Danchak
20:58 05 Oct 20
Amazing, professional and a bed that I purchased that I have had the best sleep on in years! Susan took her time explaining everything I needed to know in such a lovely friendly way. She made me feel like I was the most important and really wanted to help.
Orlando Coronado
Orlando Coronado
23:41 01 Oct 20
Good price for our trailer mattres!
Ryan Taal
Ryan Taal
21:15 29 Sep 20
I had a great experience at Mattress Mattress. They began by explaining the different ways mattresses are made and the pros and cons of each one. Then I was brought around to try many different mattresses. Disposable covers were used to mitigate the COVID risk and I was given lots of time to test the mattress and see how my body reacted to it. Suggestions for the next mattress to try were based on how I felt on the mattress and where I felt pain. I left knowing I had picked the right mattress for me and I would recommend to check them out if you need a new mattress.
Fallon Forbes
Fallon Forbes
18:15 27 Sep 20
Absolutely amazing, easy experience!
Corrine Fazan
Corrine Fazan
02:26 27 Sep 20
I went to Mattress Mattress and Rob was so great. He helped me to make an educated purchase when it came to buying a mattress and an adjustable bed frame.I love my new bed and I'm looking forward to getting some much needed sleep!!Thanks Rob
carrie palmer
carrie palmer
21:40 26 Sep 20
Always a good experience at Mattress Mattress. Marlene and Matt went above and beyond with service!
Tanya Campbell
Tanya Campbell
04:46 25 Sep 20
2nd time buying a mattress through Mattress Matteess. This is my go to store. Reasonable prices, not pushy for sales. They want you to get what works for you and to make an informed decision.
Shirley Williamson
Shirley Williamson
03:35 16 Sep 20
I have been searching for a mattress for a while, visiting many stores. No other retailer had as much knowledge, professionalism, and friendliness as Amanda at Mattress Mattress. Thank you Amanda for asking the right questions so I could find the perfect mattress. My mattress was delivered the next day, on time by two great guys that bagged my old mattress for me and had my new one on the bed in less than 5 minutes and then Thanked me for my business. Way to go Mattress Mattress Sherwood Park. Great experience.Shirley
Morgan Alexander
Morgan Alexander
19:38 15 Sep 20
Great service, fair pricing, honest sales. Amanda was great to deal with.
tricia lukow
tricia lukow
20:18 14 Sep 20
Cannot thank the owner enough for their community support during such a difficult time in our lives. To know that we had beds to sleep on in our new temporary home, was such a relief. Thanks so much!
Tony Gize
Tony Gize
19:34 13 Sep 20
Amanda is wonderful to work with. She worked to earn our business. Will be back in 10 years when mattress is done.
Raheel Virani
Raheel Virani
14:45 08 Sep 20
Every staff member at the south location, and especially the manager, is knowledgeable and friendly.We dealt directly with the manager and he went over all the options available to us. He was awesome to deal with and we highly recommend Mattress Mattress.Thank you!
Braden Gray
Braden Gray
19:40 07 Sep 20
Great experience at this location from our sales associate Eva. We went to Mattress Mattress for their beducation, and I would recommend that everyone who is looking for a mattress does the same. Eva was able to to find us the perfect mattress and pillows within our budget, and get us out the door within the hour. Awesome!
Miranda Daviduck
Miranda Daviduck
17:56 07 Sep 20
Excellent customer service! James helped us out and made us feel very confident in our purchase. We felt as if we knew exactly what we were getting and didn’t feel pressured to buy. We will definitely be referring all of our family and friends. It also felt great to support a family owned business!
Mel Stephenson
Mel Stephenson
20:09 06 Sep 20
Stephanie was knowledgeable and a huge help for us picking a new mattress! Everything from selection, payment, to delivery was completed with exceptional customer service. Will definitely be returning again in the future!
Dayle Wilson
Dayle Wilson
20:58 31 Aug 20
Great service
Monique Dufour
Monique Dufour
22:03 28 Aug 20
Friendly and knowledgeable staff there. I keep going back there when I need a mattress. Tim is one of the best!
Debbie Humeny
Debbie Humeny
14:01 28 Aug 20
Recently bought our adjustable bed frames and mattresses here, can’t say enough great things about the friendly service and staff at this store!! Big shout out to Kyle and staff, thank you for your help, service and assistance with our purchase.
Belinda Waters
Belinda Waters
00:24 27 Aug 20
The staff was very helpful and friendly.
Travis Allred
Travis Allred
23:17 26 Aug 20
Amazing service from a very knowledgeable salesman.
Brian Callinan
Brian Callinan
18:56 21 Aug 20
Kyle and the team are highly focussed on customer satisfaction, thanks again for your efforts and we will definitely be back in the future to shop with you ...
Angela Epp
Angela Epp
01:05 21 Aug 20
We recently purchased a new bed at Mattress Mattress in Cochrane and we couldn’t be happier. Our sales associate Richard was kind and helpful from the moment we walked through the door. The company had all of the safety protocols in place through COVID to allow us to test the different mattresses. We received education on the different mattress types and ended up choosing a latex mattress over coil. Our bed was manufactured in Calgary, so it felt good to support local. Delivery was excellent and in the time as expected. We even ended up getting an adjustable frame and new pillows to complete the set. We now have the luxury sleeping experience we were looking for. Thank you Richard for your expertise and advice!
Ashley Beaudry
Ashley Beaudry
18:54 20 Aug 20
Best customer service I have ever had in a furniture/mattress store. Stacey was super knowledgeable, helpful, and amazing! She knew her stuff and she didnt make you want to run away like most sales associates make you feel where they pester you the entire time you are in the store. Didnt feel like that once talking with her! Best experience ever!
Nancy Little
Nancy Little
17:31 13 Aug 20
I am so grateful to Tom at the Kelowna store. He was able to arrange for a mattress and bed delivery on short notice, over the phone, when I called from Calgary. Thanks Tom, for your great service!
Sam Staz
Sam Staz
23:46 10 Aug 20
Excellent sales associate(Richard) was very friendly and helpful!
Amanda Thomson
Amanda Thomson
03:14 09 Aug 20
With recent covid protocols, we felt very safe buying a new mattress from mattress mattress. They gave us a disposable sheet to lay on when trying out mattresses, made sure to keep their distance and asked us to sanitize when we entered the store. Beyond that, the service was incredible. The mattress prices were very reasonable. We bought a mattress amd a mattress protector. I would buy from there again.
BrucE BuFFaLo
BrucE BuFFaLo
21:14 08 Aug 20
Good place. To shop helpful not pushy and u can walk out with mattress. The same day.
RH
RH
00:10 08 Aug 20
After a competitor mattress seller couldn’t find my order and deliver on time, I called Mattress Mattress. Robin went above and beyond when I called to order a queen bed for my dad last minute. The set arrived 2 days later and It is a great mattress set!
DEOL ESTATES
DEOL ESTATES
21:31 06 Aug 20
Go here for your mattress/pillows. Great quality, good prices. Delivery team was efficient with delivery and set up. Tom is an expert.
SavageShore Creations
SavageShore Creations
01:06 01 Aug 20
Tom was very helpful in finding the right mattress for my fiancé and I. He was very straightforward, honest, and not pushy at all. Great prices and service here, would recommend to anyone.
Linda Bessant
Linda Bessant
17:47 31 Jul 20
Great in -store service provided by Stephanie, who was professional, friendly, and had a good sense of humor. Our mattress and base were delivered 2 weeks earlier than expected, and the delivery service was excellent as well. They were on time and very competent. We were impressed from the time we walked into the store to the time the bed was set up in our home yesterday. And ... bonus ... I had the best sleep ever last night!
Renee Lastella
Renee Lastella
15:11 31 Jul 20
Amanda was amazing to work with. We have now purchased from this store three times and each time was a pleasure. Amanda helped me find what we needed very quickly and even went into the store on her morning off to make sure we could get delivery right away as it was an emergency. She definitely went above and beyond and I am truly grateful as she helped alleviate some of the stress we are currently under. I would recommend Mattress Mattress in Airdrie to anyone and everyone! The customer service has been exceptional!
Maggie Frizzell
Maggie Frizzell
01:14 29 Jul 20
GREAT experience! Amanda was knowledgeable, helpful, patient and I felt no pressure to buy. I had been shopping around at the brick, Leon's etc., and the level of knowledge and care here just put the others to shame - I found the perfect mattress and am excited to get it home. Thank you Amanda at Airdrie Mattress Mattress!
Yuri Grozenok
Yuri Grozenok
03:42 27 Jul 20
Mattress Mattress doesn't disappoint. This is the third mattress we bought from them over 12 years and the experience always been positive. The sales staff isn't pushy like at Sleep Country, very informative, takes the time to explain the differences between mattresses, and quite pleasant to deal with. We shopped around after going here just in case including online mattress companies, but Mattress Mattress pricing is hard to beat. Came back, paid up, and picked it up right away. Great store.PS: Thank you for your patience, Patrick!
Phil Ward
Phil Ward
21:37 26 Jul 20
Very friendly staff, very knowledgeable.I highly recommend this location.
Jerri Ward
Jerri Ward
20:50 26 Jul 20
Brenden and Eva are great, very knowledgeable and patient. Brenden was very helpful in helping us to choose what type of mattress's that would suit both of our needs.
Lynn Hicks
Lynn Hicks
19:47 22 Jul 20
We had a great experience shopping locally at Mattress Mattress! Richard was very thorough going over all the information and super helpful during the whole process. Highly recommend!!
Emily May
Emily May
19:12 21 Jul 20
The best experience buying a mattress ever!!! We were looking for a very, very firm mattress and the last one we bought from a store that rhymes with "quick" lasted less than 2 years before the firm mattress wasn't very firm anymore. Since we live about a 2 hours drive away from Red Deer we phoned in to see if they had firm mattresses. When we got to the store the wonderful sales lady (Anna) had a list of mattresses for us to try. We ended up buying an incredible mattress at an incredible price. Also, the store was very clean and inviting. All the staff were fun, well educated about mattresses and sleep problems, charming and had great customer service skills. Definitely would recommend this store to anyone looking for a quality mattress at a good price.
Alicia Schell
Alicia Schell
02:57 21 Jul 20
Great people! Great help!
Abby Raediant
Abby Raediant
01:42 19 Jul 20
We were at the Airdrie location today and were helped by a lovely lady named Susan who was extremely understanding of our somewhat tight budget, and promptly showed us to the beds that fit our price range. We were in and out in under 40 minutes and brought home a beautiful king size mattress for around $930 after tax. That is a sweet sweet deal. We are very grateful for the excellent service, and the 10 year warranty is the cherry on top! 10/10
Joshua Kopp
Joshua Kopp
03:23 15 Jul 20
Good service. Great experience
Sara Chavez
Sara Chavez
22:44 14 Jul 20
hands down the best mattress store I have ever shopped at. The prices are quite low and affordable and the quality is extremely high. Walked in a bought a mattress and a bed frame and I didn't have to order it or wait weeks for it like other stores. Allen was such a great salesman and I would recommend this store to anyone who is looking for a new bed. the best costumer service I have ever received.
Dennis Shade
Dennis Shade
21:15 14 Jul 20
There are 2 things I know about beds. 1 - a good bed is important for proper sleep which leads to good health. 2 - Joyce knows beds. We have purchased a number of beds from Joyce over the years. We only shop at Mattress Mattress in Sherwood Park because Joyce knows beds, fits our need to budget, treats us well and delivers top notch service. There is no reason to go elsewhere. Pay her a visit for a beducation. You will see!!!
Brooklyn Sturrock
Brooklyn Sturrock
04:38 12 Jul 20
I have little experience with mattress shopping, however the staff were incredibly helpful and super accommodating!! If you are like me and don’t know where to start, the staff will make sure you are well educated and taken care of. They will spend lots of time to make sure you get exactly what you need. 10/10 recommend!!Tim was incredibly helpful, get him if you can!!
Drew Leach
Drew Leach
00:02 07 Jul 20
See if you can talk to Amanda! She's super informative and doesn't beat around the bush. Great service
Debbie n Glen Penny
Debbie n Glen Penny
18:36 02 Jul 20
Bonita was very professional, took the time to clearly describe each mattress and went over and above to find the best mattress within my budget, ensure availibility and a timely pickup. All staff were friendly and supportive. It is the second mattress I have purchased from this location, and I will always return and refer friends to shop here. Thank you Bonita, love the new RV mattress. Debbie
Sharissa Robles
Sharissa Robles
04:09 29 Jun 20
Best quality beds and supplies! The staff are awesome and so friendly. They are extremely knowledgeable, passionate, and they genuinely want the best for their customers. Highly recommend!
Bill VanBuskirk
Bill VanBuskirk
08:46 28 Jun 20
Our sales person had a lot of knowledge about the products in the store and she made buying a new bed for my daughter a very easy and satisfying task. I apologize I do not remember her name, but I wish to thank her for helping us find the best bed available at that time for my daughter. The prices were extremely competitive and I will be buying my next bed there. Thank you so much for helping us....
A P
A P
15:37 25 Jun 20
Bought ourselves a king-size mattress about 8 months before writing this review and we love it. Our sales rep Matt listened carefully to what we wanted and found us the right mattress within minutes but still took his time to have us compare with similar beds to make sure it really was the one we wanted. He also helped up find the perfect frame to go with it and both were on sale at the time for a phenomenal price. Delivery was free and they removed our old mattress for a reasonable price.
Carol Randall
Carol Randall
23:59 22 Jun 20
Devon at Mattress Mattress here in Cochrane, AB has been very helpful. We have been in twice now...once for pillows and once for a new mattress. Knowledgeable, helpful and not at all pushy... Thanks, Devon
Brad
Brad
18:26 22 Jun 20
Very helpful staff and gave us a great deal on a new mattress.
Jack Nickerson
Jack Nickerson
02:36 21 Jun 20
I dealt with Tim. Everything was done online/phone and he made sure I had the answers to all my questions (Even at 10 PM. LOL) Thanks Tim, to you and your staff, for making the whole process easy for me, to decide and complete the sale,
Chelsea Lyle
Chelsea Lyle
03:57 20 Jun 20
Rob was extremely helpful! Listened to what I was looking for showed me what they had, there was no pressure to get the most expensive thing. I was in and out with the mattress I wanted in 10 min. Also very clean offering hand sanitizer at the counter and having sanitized pens available (covid times). Overall an excellent local shopping experience.
Chrome Chrome
Chrome Chrome
02:00 20 Jun 20
We had a great experience here! thank you Mr Jon who assisting with us he's very helpful .he give us a good deal.thank you
Hayley Gelfand
Hayley Gelfand
06:20 19 Jun 20
I was assisted by Bob Thodas and he was so helpful. I could tell he really cared about my sleep and was not just after making a sale. He respected my budget and was so polite. I really appreciate his help. Great customer service.
Keri Galet
Keri Galet
00:23 18 Jun 20
Such an amazing experience. The store was clean, well kept, and visually pleasing. We were greeted immediately as we walked in and the associate, Eva, was very friendly and upbeat. She immediately began to help us find exactly what we were after. We were brought the bedication process and we were encouraged to find our right fit. The store had many beds to choose from and different bases as well. We left the store with a mass amount of knowledge and the perfect mattress with adjustable frame. Mattress mattress is the place to go when you want a bed, their knowledge on beds is above and beyond any other furniture store out there. Thank you again and we will be back for all of our mattress needs.
Lois Peterson
Lois Peterson
00:23 09 Jun 20
Always a pleasure dealing with knowledgeable, friendly staff! Thanks Marlene.
Queen Kitiara
Queen Kitiara
21:19 07 Jun 20
The staff was very knowledgeable. The prices were $$. Very reasonable. Covid precautions in place. A great experience.
Don Rever
Don Rever
21:42 06 Jun 20
Excellent service. Amanda Becker knows her stuff. Excellent knowledge and patience. No pressure to buy. A very enjoyable experience. She helped us find the best mattress that met our needs. She truly cared about us getting the right product.
Benoit St-Martin
Benoit St-Martin
17:43 06 Jun 20
Bonita was very professional and knowledgable. She didn't stress the sale and focused and my needs. I had a great experience and will be a return customer. I'm very happy by the unmatched care and attention I received.
Bruce Tyers
Bruce Tyers
01:08 05 Jun 20
Courteous. Professional. Helpful.
Catherine Brooks
Catherine Brooks
23:08 04 Jun 20
They were great. Gave me lots of information. Very helpful.
Darren Tocker
Darren Tocker
23:22 30 May 20
Bob was Awsome !!!!!! enjoyed his knowledge and ability to complete my asked questions ... And made a difficult decision easy and enjoyable . Now waiting for the arrival !!
sofia thomson
sofia thomson
23:58 29 May 20
Had the most amazing experience here!! Me and my husband spent 3 days going back and forth trying to find the perfect mattress, we went to several stores all over town and no one came close to the service and experience we got at mattress mattress! The salesmen Maury that helped up was so great and kind. By far the best customer service experience I’ve ever had anywhere! And he gave us an amazing deal! Will never buy a mattress anywhere else!
Kenneth Kalynchuk
Kenneth Kalynchuk
02:19 28 May 20
Stopped in recently to compare pricing & look at potential purchase of a King Size mattress. The sales rep (Josh M) was extremely knowledgeable and gave my wife and I a great overview of mattress styles, pricing & what to look for in a quality product. Settled on a Kingsdown one, manufactured here in Calgary and are very pleased with overall comfortableness and quality of it. Would strongly recommend this outlet to anyone looking for a new mattress.
Viona Cote
Viona Cote
21:07 26 May 20
I have found the staff exceptional and patient . They dont ush you or rush you into buying the first thing you see.
rachelle mclean
rachelle mclean
22:28 23 May 20
Really great service from the 2 gentleman working there today (Saturday May 23). Super friendly and helpful, made shopping with my kids so easy. One of them even put it on my van and tied it up. So awesome to bring it home same day. Thanks guys!
Cherylyn Ayers
Cherylyn Ayers
20:06 23 May 20
Very helpful and friendly from the moment we arrived
Fred Hume
Fred Hume
17:14 20 May 20
Our matress buying experience at Mattress Matress was exceptional. Devon is very knowledgeable experienced and spends all the time you need to make your decisions. He is not a high presuure salesman. There is lots of choices in the show room to try. I recomend trying this place before you go to any matress place in the city.
Hesamedin Kamalan
Hesamedin Kamalan
02:34 17 May 20
Mr. James is awesome guy. He spent a lot of time to explain every details well and understandable for me and my wife. I do recommend them to go and visit them.
Anicia Schulz
Anicia Schulz
19:10 13 May 20
I had a great experience here!It began years ago when my parents started buying mattresses here. They once needed warranty on a mattress and a pillow and they took care of my parents.Bonita and James have taken EXCELLENT care of us! They are knowledgeable, not pushy, personable, and patient.I bought the firmest Nature's Rest Latex mattress in January and LOVE it! There are 0 pressure points and it evenly supports you. I have never slept so flat, yet comfortably ever. Usually to get that kind of a straight back, you need a really hard mattress, but then on your side, your hips get pushed up and it hurts. NOT with latex! BEST money I ever spent on a mattress. Wish I would have caved and just spent the money years ago. They have excellent Boxing Day sales on these.
Teena Cormack
Teena Cormack
04:46 12 May 20
Callie made my shopping experience a success. All precautions needed during this global pandemic were followed meticulously, yet my physical challenges were also respectfully addressed. Her knowledge, experience and heart were all needed during my visit and were gracefully given.
curtis golomb
curtis golomb
22:16 09 May 20
Brilliant Service My Wife Andrea Ritchie was thrilled at the service and knowledge and caring during Covid 19. Spectacular staff very good knowledge of product. Not pushy sales people. Thank you From Andrea Ritchie.
Jason and Norah Hanna
Jason and Norah Hanna
17:06 04 May 20
Great service. Knowledgeable staff. Really taught us about the selection and knew exactly what we were looking for and let us try out and experience each mattress that would be best fitted to us and guided us to our new mattress. We love our new mattress.
Lisa Tyerman
Lisa Tyerman
03:33 22 Apr 20
I have bought 3 beds now (for my kids and myself) from Mattress Mattress. Every time I go in I get friendly, quality service and am always satisfied with my purchase. I highly recommend paying them a visit!
Susie Youn
Susie Youn
00:29 21 Apr 20
We had a great experience at Mattress Mattress and ended up purchasing a mattress from them. We did a lot of research beforehand and went to 4 different stores, and the staff at MM were by far the most knowledgeable and helpful. Unlike some other stores, they had a really thorough understanding of how to choose a mattress based on our preferences and could tell us exactly what each mattress was made of (note: if a store can't tell you what's inside the mattress that's a bad sign!) We've had our mattress for 1 month now and are very happy with it. Highly recommend going here and as a bonus they're an Alberta-based business!
Maureen Perlich
Maureen Perlich
00:28 24 Mar 20
Toni and the entire staff at the Lethbridge Mattress Mattress store are FANTASTIC! I can't say enough about them. They are considerate and have your best interest at heart. Thank you for putting in all the effort that you do!
Sak P
Sak P
17:46 18 Mar 20
Very knowledgeable! Thank you for the help
Dustin Wood
Dustin Wood
14:07 15 Mar 20
Best customer service ever. Super friendly. Highly recommended
Samantha de Vries
Samantha de Vries
19:48 14 Mar 20
Went in while driving by after going to Ashley furniture and walking out after the sales person there tried to pressure me into something I did not want. I dealt with Chris. Told him what I wanted and did his best to find me an amazing new headboard that looks stunning. And then to top it all off got my mother an AMAZING deal on a mattress and box spring. Would highly recommend this location because of Chris.
J Pye
J Pye
03:17 08 Mar 20
Just purchased adjustable bed and related items, very happy we with service and knowledge shared with us from store staff. Great experience
sherry
sherry
17:29 02 Mar 20
We were very pleased with the experience of purchasing a mattress at Mattress Mattress. Chris, the sales associate, took the time to explain the options (with props!) and the differences between mattresses and terminology. He helped us “try on” mattress and find the one that suited us best without pushing us, giving us plenty of time to chat alone and make a decision.We were a bit apprehensive about mattress shopping as we really don’t like high pressure sales but also really needed a new mattress. We weren’t made to feel like we had to buy NOW and we weren’t pushed to the more expensive mattresses.The delivery was scheduled quickly and was carried out professionally. The drivers took away all packaging as well as our old mattress. We have had the mattress a couple of weeks and are very pleased.
Brian McLean
Brian McLean
21:39 01 Mar 20
Friendly and knowledgeable salesperson Bianca helped us out. Would shop there again.
Dusty Duck
Dusty Duck
17:27 01 Mar 20
We went to look at mattresses in Leduc and found that we were greeted by the salesman Brian was very friendly, helpful and knowledgeable. Needless to say we left there very satisfied and with a new mattress & a couple of sheet sets. The mattress was to be delivered in two days by Dave the delivery man. He came right in the time frame he said he would along with his son. They took their shoes off before entering our house which showed us respect. Brought the mattress in and took our old mattress out. By the way we should mention this was all free. When we went to put one of the sheet sets on we found that there was the wrong size in the bag that didn't fit our bed, so we called right away. They sent the right size sheet set back with Dave a couple of hours later (even though he was off work). We cannot say enough about how pleased we are with Leduc Mattress Mattress. They still have small town appeal.
Lindsay Walker
Lindsay Walker
00:24 29 Feb 20
Full transparency, I’m a difficult person to please. Amanda not only met all my expectations, she exceeded them. I highly recommend her for all your mattress needs. A great experience over all.
Rhonda Kish
Rhonda Kish
18:24 28 Feb 20
At the store now buying a bed and Amanda deserves a raise for all the work she's put in getting the box spring loaded on the van 😊🤪 we finally had to tie it on the roof, thank you so much Amanda for all your hard work we will definitely be spreading the word to all our friends and family
mom j
mom j
06:01 23 Feb 20
Didn't buy anything but great knowledgeable staff!
Jeff Logan
Jeff Logan
00:27 19 Feb 20
Super awesome staff. Always willing to help and make sure you get a better night's sleep.
Kostie Muirhead
Kostie Muirhead
02:06 17 Feb 20
Joey was fantastic. Helpful and friendly and didn't try to upsell or talk us out of the mattress we liked just because it wasn't one of the more expensive options, unlike other stores we went to, including a different Mattress Mattress location.
KittyChanU2
KittyChanU2
22:05 08 Feb 20
Amanda was very helpful and I chose a fantastic mattress thank you so much
Erin Jensen
Erin Jensen
03:42 05 Feb 20
Airdrie location - the staff were great. Very knowledgeable and zero pressure!
Sheila Conboy
Sheila Conboy
03:13 01 Feb 20
Great friendly customer service
Megan Specht
Megan Specht
20:27 31 Jan 20
Best staff ever!
Melissa Saretsky
Melissa Saretsky
22:15 30 Jan 20
Tim was wonderful at helping us find the right Mattress for us. Truly passionate about what he is selling and getting people with the right bed for them.
Alanna Jackson
Alanna Jackson
00:34 21 Jan 20
Great sales associates! Super friendly and knowledgeable. Look forward to many great nights of sleep in our new bed.
Amanda Martens
Amanda Martens
19:29 17 Jan 20
My husband and my self bought a mattress here back in December and we had an amazing experience with Alaina. She was so helpful and super friendly. She helped us find the perfect mattress for us!! Alaina also helped us find an awesome pillow for myself as I've been having problems finding a good pillow. She was knowledgeable and went above to find our mattress at another location so we didn't have to wait for one from the factory. Whenever we need another mattress we will definitely be back to see Alaina!!
Les Penner
Les Penner
21:17 15 Jan 20
We were in the market for a new mattress and stopped by the Cochrane Mattress Mattress. We were greeted by Josh who gave us an informative presentation on the different types of mattresses that would suit our needs. Josh was very professional and very low pressure. We checked with some of the big box mattress stores in Calgary and returned to Mattress Mattress where we discussed the mattresses with Devon. We bought a latex mattress and couldn't be happier. We would highly recommend this store and will return in the future for any bedding needs we require. Devon went out of his way to help us with the delivery of our mattress and the removal of our old mattress.
Aidan Mark
Aidan Mark
01:29 13 Jan 20
The salespeople here are fantastic! Very informative and honest. Bought a mattress here a few years ago and it's been awesome. Recently, Roger helped me pick out a pillow and totally nailed it!
Jolene Welch
Jolene Welch
21:51 11 Jan 20
James was really knowledgeable and helpful and really took the time to explain all the different kinds of mattresses to us. We got a great deal and there was no pressure to purchase at all. Great experience!
Taylor Lichtenberger
Taylor Lichtenberger
00:58 07 Jan 20
Awesome staff! Super friendly and helpful! They make is so easy to buy a mattress
Xavier Castro
Xavier Castro
00:50 05 Jan 20
It was our first time to go to mattress mattress (south common) doesn't know what to expect but was so happy and impress of how good James the sales consultant, customer service was. Will definitely come back to more mattresses! One happy customer here!:)
Chance Wohlers
Chance Wohlers
04:49 04 Jan 20
The 'no pressure' environment made our buying experience, an enjoyable one. I personally was sold on the golf ball demonstration, but in the end, the wife and I decided together.
Leslie Desjardine
Leslie Desjardine
00:03 04 Jan 20
Excellent people to deal with,very courteous,super good pricing and very willing to accommodate
Taylor Atkins
Taylor Atkins
02:28 01 Jan 20
So happy we bought our mattress here! Susan was so friendly and knowledgeable. She listened to me and my boyfriend and found us a perfect mattress for a great price. We went to 3 other stores in the area and it was clear that either they didn't have the knowledge or the customer service. Thank you Susan!
Patrick Seamans
Patrick Seamans
22:17 28 Dec 19
My wife and I were looking to purchase a new mattress, and after having gone to a few of the big box stores we tried Mattress Mattress. We were greeted right away by Warren who proceeded to give us a 'beducation'. He took the time to explain the differences between the mattresses, as well as what we were looking for. We walked away with a fantastic mattress at an incredible price. Would highly recommend to anyone looking to buy a new mattress.
Jenna Campbell
Jenna Campbell
17:51 25 Dec 19
Way better shopping experience than anywhere else. Great information and super knowledgeable staff. Warm and comfortable. They even give you the same type of pillow you would typically sleep on to test the mattresses for a more authentic experience.
Saleem Rizvi
Saleem Rizvi
22:49 24 Dec 19
This is an amazing place with great staff and very reasonable prices. The actually beat the big stores in terms of pricing! We bought a queen from Allen last year and a full size from Bob today...both amazing deals! Highly recommended.
Rob Tucker
Rob Tucker
18:10 20 Dec 19
Was about to pull the trigger on 2 Twin mattresses online and decided to try out the store first. Lucky for us they had EXACTLY what we were after in stock and it was cheaper! Thanks guys!
kg
kg
14:24 10 Dec 19
Very helpful and personable staff with a good selection for different budgets
Darcy Murdoch
Darcy Murdoch
00:51 08 Dec 19
Chris was our main sales man but everyone working there today when I bought my mattress was amazing! I got a great deal and alot of knowledge on mattresses!! Highly recommended
Tyler
Tyler
00:34 01 Dec 19
Best place in town to buy a mattress. The staff is very knowledgeable and very enthusiastic. Kevin was our salesman and was absolutely outstanding!
Marco Tam
Marco Tam
00:29 01 Dec 19
We were recommended by a friend to go to the Airdrie location to look at a king mattress to replace our current one. We were greeted by Bianca with smiles who spent a good amount of time and showed us the different types available and helped us narrow down our needs. Bianca is extremely knowledgeable and our time there was absolutely zero pressure. We got plenty of time to test out the suggestions. Bianca will work with you to find you the best option available and with their promotion, the prices could not be beat.Our in-store experience was everything, and more. We would happily go back for any other future purchases.
Steve Scott
Steve Scott
21:32 27 Nov 19
Great service from Marlene and Bill. Had a few laughs while picking out the bed I needed. Awesome guys
Raymond Keen
Raymond Keen
23:37 19 Nov 19
Quick efficient service
Cynthia Oliver
Cynthia Oliver
17:29 19 Nov 19
I would give them 10 stars if they were available! The absolute best customer service!I am writing this review after my second purchase at Red Deer Mattress Mattress. I’m in love with the bed I bought myself a year ago! This year I needed to get a bed for someone else, Kamila was just awesome once again. When I needed the second bed I didn’t even consider looking around, I called and asked for Kamila and it was just a breeze! I failed to mention I was on a huge timeline and needed this to happen fast! I would not go anywhere else! They go above and beyond!C. Oliver
Missybee
Missybee
02:09 18 Nov 19
Toni, the manager, was amazing!! She acknowledged us instantly, and was very helpful and really knew the products well. With her help, we were able to choose a great mattress for our guest room, and she arranged for delivery--(at an extra cost)--on a perfect day and time for us. Would highly recommend this store!
Aaron
Aaron
02:08 13 Nov 19
I've been mattress shopping all week in Red Deer and this place took the cake. Kelsie was great, super knowledgable and made me feel comfortable. Thanks!
Dr. RICHARD
Dr. RICHARD
07:25 12 Nov 19
Google mattress. Store conspiracy, if I go missing. You know why.
Lori Thompson
Lori Thompson
23:45 11 Nov 19
Bought a bed frame today , I had great &friendly customer service thank you Tracy
Irina Stoean
Irina Stoean
00:58 04 Nov 19
Great prices, cheaper than other stores and the staff is very helpful. Special thanks to Bob for helping us find a great mattress and also offering us the option to deliver it to Vancouver directly from the manufacturer. They also price-match, which is something to keep in mind when checking other stores. I definitely recommend it!
Sean Kay
Sean Kay
16:20 03 Nov 19
Friendly and knowledgeable staff great prices
Sean Molloy
Sean Molloy
22:25 02 Nov 19
Excellent customer service! Picked out a mattress and box spring and was delivered within 30 minutes. I highly recommend this store if you are looking for a quality bed at a decent price. Satisfied customer here!
Keal MacNaughton
Keal MacNaughton
00:57 29 Oct 19
When we entered the store, I wanted to understand mattresses and potentially buy one that would help with my overall sleep. After speaking with James shortly after our arrival we knew we were in good hands. There was no pressure and James made sure all our questions were answered. After trying an assortment of mattress, that in general may be overwhelming for some, we felt confident in our choice as we knew what we were about to get ourselves into. I was also blown away at the knowledge and science that went into a mattress. Finally, I always like supporting family businesses and would highly recommend Mattress Mattress to anyone who enjoys the interpersonal experience with knowledgeable/non-aggressive sales staff. Thanks again, see you in ten years!
Teri-Lynn Opseth
Teri-Lynn Opseth
15:35 27 Oct 19
Kamila was a wonder to shop with. This lady really loves her job and is very knowledgeable in her field. Thank you for helping us.
Ignacio Ottati
Ignacio Ottati
00:41 27 Oct 19
It was out first time visiting the store today and Carleen made sure to help us in the nicest and most patient way possible. She took her time to explain everything to us (literally everything she could explain about mattresses). In addition, this is a locally/family own business and they really do have very competitive pricing. Even though I haven't bought anything from there just yet, the customer experience was fantastic.
jonathan cook
jonathan cook
00:23 27 Oct 19
Custom service was great , they weren't pushy and had the knowledge of the beds . Walked out with a beautiful mattress and comfy pillows for a awesome price .
Robert Walls
Robert Walls
17:28 26 Oct 19
We worked with Kelsie Hobor at the Red Deer store and she was very helpful in picking the perfect mattress. Kelsie did not have the mattress in stock but called out to all the other stores to find what we wanted. We picked up our new mattress and love it. Thanks for all the help Kelsie.Rob and Kim
Adam Ross
Adam Ross
04:47 24 Oct 19
We came into the store and right from the beginning the salesman James.M was incredibly helpful and knowledgeable. He took his time with us and I never felt pressured by him to buy although we did end up purchasing a tempurpedic matters and box spring. Thank you for your help James.
Zelda Behuniak
Zelda Behuniak
01:27 20 Oct 19
We went to Mattress/Mattress and were met by the sales person,Kelsie Hobor. She explained the different mattresses to us. She listened to what we were looking for and then showed us the options. Kelsie was very professional and knowledgeable.
Bailie L
Bailie L
19:42 19 Oct 19
Maury’s the best, was very kind and honest. 10/10 would recommend to deal with.
Kathy Tillotson
Kathy Tillotson
00:08 16 Oct 19
Devon made us feel so comfortable. He was very knowledgeable, yet we did not feel overwhelmed with what he was telling us. He was able to quickly and effectively hone in on what we needed and wanted and didn't confuse us by showing us too many options. I was skeptical about shopping at your store - we live in Cochrane and were going to head to Calgary to shop but decided to stop ay your store first. And let me say, we are very happy that we did. Devon was very accommodating and helpful. I will recommend him and your store. Looking forward to sleeping on our new bed 🙂
Don Swenson
Don Swenson
13:42 15 Oct 19
Great Service! Tim was Fantastic! Great bed at a Great price. If you need a new bed go to Mattress Mattress.
Shandon Irvin
Shandon Irvin
18:23 12 Oct 19
Great service!
Barry Babb
Barry Babb
04:35 10 Oct 19
Number 1 place to buy a mattress
Jeff Hautamaki
Jeff Hautamaki
21:20 06 Oct 19
Jocelyn was very helpful
Jessie Wong
Jessie Wong
16:36 06 Oct 19
Matt and the team at Mattress Mattress really went above and beyond in helping us find a new mattress. They took the time to listen to our concerns, and as someone with backpain, it's so good to speak with people who understand what you need. Little did we realized we spent 2 hours at their store and we never felt rushed or pressured the entire time. Even when we had a kerfuffle with the delivery crew, Matt came by and installed the bedframe himself. Everyone's help was very much appreciated in the whole process.
Dean Relland
Dean Relland
22:57 04 Oct 19
Bought a matress here from a Saskatchewan manufacturer. BEST BED I EVER HAD
J K
J K
17:59 03 Oct 19
Our experience shopping here was so much better than sleep country. Eva helped us find the right mattress and accessories and never once was she pushy. At sleep country in Clareview the sales man was very rude and assumed we were poor and kept mentioning the price when were more interested in quality and comfort. He also didn’t let us leave when we tried to say goodbye.
Craig Hirst
Craig Hirst
00:31 02 Oct 19
Bought a twin bed for our son today. Very knowledgable staff, very helpful and kind, he even helped strap it to the top of our vehicle. We chose this store because last year we bought ourselves a king size bed from here. The staff in the store and the delivery crew were also wonderful. Thank you so much!
Shelly Zukowski
Shelly Zukowski
21:46 01 Oct 19
RAVE to Mattress Mattress in Cochrane! I called to buy a specific frame and mattress on Saturday and within 2 hours, Devon and his wife Rene had it all set up in the guest room and ready for bedding! I was asked if I needed anything more (pillows, protectors, encasements and more) I love small town shopping! Such fantastic service.Thanks Devon & Rene; as you know, this meant SO much!
Mason Hender
Mason Hender
16:49 20 Sep 19
A good selection of beds and really helpful sales staff. Prices are better than other stores we visited and the people are willing to help you within your budget.
Sarah Sereda
Sarah Sereda
03:38 11 Sep 19
Cane to buy a nice pillow and was blown away by the excellent customer service. Thank you Chris - we will be sure to come back next time we need anything sleep-related!
Matthew Churchward
Matthew Churchward
17:23 09 Sep 19
Great experience shopping here - staff is interested in finding the right product for your needs rather than upselling.
Whitney Holmgren
Whitney Holmgren
00:17 09 Sep 19
We took forever testing out mattresses only because we are super indecisive. The customer service level was excellent throughout the whole process, even when it got busy. We never felt pressured to buy and all of our questions were knowledgeably answered.
Kayla Dan
Kayla Dan
00:02 02 Sep 19
Great place, Jake was very helpful and knowledgeable. The rest of the staff were super friendly.
Tyler P.
Tyler P.
22:49 01 Sep 19
Jake was awesome and very knowledgeable. We enjoyed our visit there.
Eva Blaskovic
Eva Blaskovic
15:27 31 Aug 19
I was referred to Mattress Mattress by my daughter (because I loved her bed), and from the moment I walked through the door of the store, my experience was exceptional. Roger Voo provided a highly informative "Beducation" to help me identify the best mattress and pillow. He was very patient while I made choices, and there was no pressure. Dust covers and bedding were also available at the store, so I bought everything in one place, and all items are of high quality. Even better, Mattress Mattress arranges shipping on your timetable, and the shipping department was extremely prompt with their responses. The bed was delivered and set up in no time, with the option to remove the old bed and mattress. I highly recommend Mattress Mattress to anyone who needs a good bed and wants to find out which mattress would work well for them. The staff are knowledgeable and professional, and my personalized experience was delightful.
Verna Matlock
Verna Matlock
01:18 30 Aug 19
Found the sales person very pleasant and knowledgeable. Haven't received the mattress yet but feel confident I made the right choice.
Alex S.
Alex S.
20:15 29 Aug 19
Shopping experience was very relaxing and felt very personal. They did not push us to buy any specific mattress, and gave us the time we needed to decide. They held our order for us until we had moved before getting it delivered, and followed up with us a few weeks later to make sure we were happy with it.
Patricia Balanza
Patricia Balanza
14:12 29 Aug 19
The staff is dedicated to meet your needs. They have that you are looking for and the quality price ratio of the mattress is excellent. I was afraid to enter because it seemed expensive and there you get better deals than elsewhere.
Ray C
Ray C
21:39 28 Aug 19
Excellent help and patience in selecting the right mattress.
Send It
Send It
01:50 26 Aug 19
Thank you Chris H for all the help today! Absoutly delighted with your service ! After buying a bed from here 5 years ago, and again today, I wouldn't go anywhere else!
Gin Maddock
Gin Maddock
17:40 25 Aug 19
My husband and I were looking for a RV mattress stopped in here. Nicole was awesome and funny . We are buying our mattress here due to we were not pushed into buying right away still got the same deal that was offered there was No rudeness at all dealing here. Plus we got a better deal here.😊
Matthew Vidmar
Matthew Vidmar
03:35 23 Aug 19
Very helpful and informative.
Shae Shae
Shae Shae
00:28 23 Aug 19
The customer service by Margaret was excellent. She went above and beyond. Very happy with the service! Would definitely come back
Cynthia Wright
Cynthia Wright
21:17 22 Aug 19
I can't sing your praises enough Bianca, your customer service far exceeds that of any company I have ever dealt with. Thank you so much for fixing someone else's mistake and meeting our needs with professionalism and empathy. We are so grateful. Sincerely, cynthia
Maria Fernanda Gomez Soto
Maria Fernanda Gomez Soto
01:37 22 Aug 19
My experience was exceptional. Customer service is excellent. Really listened what I was looking for and needed.
Toby Kleinsasser
Toby Kleinsasser
04:48 21 Aug 19
Very impressed with the service I received here
Sahil B
Sahil B
01:29 21 Aug 19
Finding Right mattress is not a easy thing and Bonita helped me and my wife by her amazing knowledge and actually care about what we want. Please ask for her and visit this location for finding perfect fit for your lifestyle.
Rosalind Sims
Rosalind Sims
21:19 20 Aug 19
The customer service by Margaret was excellent. She went above and beyond my expectations.
Dusty M.
Dusty M.
19:57 18 Aug 19
Bought 2 mattresses and covers here in the past month! James is fantastic and helped us every step of the way. Bought a floor model twin for our son... it was so good we came back the next weekend and bought one new for our daughter. Great selection and amazing prices! i recommend this place to everyone i know. It just doesnt get better than this! Definitely 5-stars!!! When we need a new bed for our bed we will for sure come back and pick up from this MATTRESS MATTRESS!!!
Nicole Burant
Nicole Burant
21:24 17 Aug 19
James was extremely knowledgeable and helpful. He took us through all of our options and within our budget. I especially appreciated that he gave us lots of time to lay on the bed without him hivering over us so we didn't feel any pressure to decide. He then helped me find the perfect pillow for the bed we had chosen. We price compared at a big box store and found the sales people very unhelpful and totally lacking knowledge compared to James while the prices were so similar that buying local and with James was a no brainer .
Sue Kos
Sue Kos
18:10 16 Aug 19
We went to Mattress Mattress and dealt with Amanda and she was amazing. She was friendly, enthusiastic, and knowledgable. She did not pressure us at all and we had such a great experience we didn’t go anywhere else. I highly recommend Mattress Mattress and dealing with Amanda!
Dylon Swiatek
Dylon Swiatek
02:46 14 Aug 19
The experience and it was very relaxed i yawned a few times but ill take that as a good sign when on a mattress or pillow combination. Ask for JAKE.
Kayla Mattson
Kayla Mattson
22:44 12 Aug 19
Amanda helped me find the perfect mattress. She was so knowledgeable (who knew there was so much to learn about mattresses) prices are very competitive. I will definitely be shopping here again and recommending this store!
Jesse Mcniven
Jesse Mcniven
23:54 10 Aug 19
Bob Thodas is the man to talk to for all your mattress needs
Brenda Foster
Brenda Foster
00:35 09 Aug 19
The store was bright and clean. The salesman was relaxed but helpful and I got a great little education about the variety of mattress choices. No pressure! I came back a week later and bought my dream bed! Thanks!!
Joe Preswick
Joe Preswick
20:11 08 Aug 19
Great prices and friendly staff. Lots of selection of specialty bedding products.
Sandra Gault
Sandra Gault
20:00 05 Aug 19
Great service. Locally owned. Canadian products.
Rae B
Rae B
02:39 04 Aug 19
Excellent service from the moment we walked in. Friendly sales associate (James) who made sure we understood the products and made it an enjoyable experience.
Bianca Shaw
Bianca Shaw
22:40 25 Jul 19
I love how helpful and fast Jocelyn was, even with our 13 year old boy picking a mattress out:-)
BONNIE PAULSEN
BONNIE PAULSEN
13:12 24 Jul 19
We love camping, but our old RV mattress just didn't cut it. I dropped in and had a great discussion with Kamila, bought a new mattress. We had a great sleep our first two nights and look forward to many more. We'll soon be needing a new bed for home, guess where we're going.
Brittany Denis
Brittany Denis
23:49 23 Jul 19
Tim and Joyce were amazing, very knowledgable. We love our new mattress! 100% recommend shopping here.
Vern Sept
Vern Sept
14:41 23 Jul 19
Great place to get a new bed
Steven Vas
Steven Vas
05:12 23 Jul 19
Great buying experience with Tracy. She explained my options, and knowing I was on a budget, suggested mattresses that were on sale and was very understanding in general. She didn't pressure me at all and was generally very pleasant to deal with. Thanks a lot!
Sandra Wood
Sandra Wood
21:58 22 Jul 19
Best mattress buying experience. Had differences explained and given a great deal. Great place to shop.
Anastasia Tor
Anastasia Tor
20:31 20 Jul 19
Awesome place, friendly staff, really caring owner. thank you!
Hari Rawat
Hari Rawat
03:49 17 Jul 19
Great customer satisfaction very knowledgeable staff thank you Faye lynn will see you tomorrow
Cameron Lowen
Cameron Lowen
18:31 15 Jul 19
Great products, great service! got what I needed no problem!
Dave Lovell
Dave Lovell
18:00 14 Jul 19
Frustrated with big box store pillows. Decided to go see this company. Matt walked me through it all . Answered all my questions and a little about our dogs. Lol
Monique Ulliac
Monique Ulliac
04:16 12 Jul 19
Chris was very professional and efficient.
Joyce Keith
Joyce Keith
23:39 11 Jul 19
After doing some research in to "Bed and Mattress" stores we choose to go to Mattress Mattress. It was the right decision, from the moment we walked in the door we were tended to. Keith our sales person, listened to what our needs were and then worked toward fulfilling them. There was no pressure, he showed us all lines, expensive and cheaper and had good advice on choosing a sound mattress. Josh was able to offer us some good ideas on the bed we chose and also with putting our package together at a good price. We are very pleased with the service we got and would recommend Mattress Mattress in Cochrane with out hesitation.
Erin May
Erin May
20:14 06 Jul 19
Great staff and I learned so much about bed and found one to fit to my back needs. Thank you
Melissa Erickson
Melissa Erickson
15:20 04 Jul 19
I would highly recommend Mattress Mattress if you are in the market for a quality bed and great customer service. James understood our mattress needs and our budget, and was able to hone in on exactly what we were looking for without pushy sales tactics. If you're looking for a phenomenal customer service experience from a family-owned Albertan franchise, check them out!
Anna Rielle
Anna Rielle
02:41 04 Jul 19
Noah was the best ever! 🙂 Super knowledgable and friendly. 🙂
tamara roth
tamara roth
21:03 02 Jul 19
Amanda< thank you for the FANTASTIC shopping experience !!! cant wait for my new products to arrive !!!!!
Randy Koch
Randy Koch
17:29 01 Jul 19
The whole experience as well as the people I felt with were awesome.Thank u so much for all your patience.I will be back.
Stephen Pickett
Stephen Pickett
20:27 29 Jun 19
Great staff to help you out without being pushy. Had a play area for the kids and kept them entertained which was super nice so we could take our time.
Bernie Hammermeister
Bernie Hammermeister
16:48 29 Jun 19
I had a great experience with Tom. He was professional, courteous and in no way pushy. He asked me questions that the other companies did not, and I realized I needed a more specific type of bed and mattress that actually helped with my sleep apnea. I recognized that Tom is very experienced, knows exactly what he is talking about and I would not hesitate to recommend him and the company to anyone. Thanks Tom.
Janie Batt
Janie Batt
14:19 26 Jun 19
Maury, the fellow I dealt with in Red Deer, is an AWESOME, KIND, UNDERSTANDING, FUNNY N KNOWLEDGEABLE MAN!! He was able to answer any n all my questions without hesitation and bcuz I was in a pinch, he made sure to put something together n he literally, "saved the day"!!I would recommend the Red Deer MATTRESS MATTRESS and Maury to anyone looking for a new bed of any kind!! He's a wonderful man and even though my circumstances seemed very dire, he was able to make something work for me and for that, I AM EXTREMELY GRATEFUL!!
Carmen Krause
Carmen Krause
22:31 23 Jun 19
Kyle is amazing ! Answers every question with patience and knowledge. Not high pressure sales person. Highly reccomend this store and Kyle.
Justin Kerr
Justin Kerr
00:01 22 Jun 19
Devon was great at answering my questions and getting me the product that best fit my needs. He went above and beyond. Mattress Mattress is lucky to have an invested Manager here in the Cochrane store. Thanks Devon for making my experience PAR ONE!!
Ken Rehman
Ken Rehman
19:44 21 Jun 19
James was exceptionally professional and attentive to our needs without the high pressure sales approach. Thanks James.
Joe s
Joe s
03:32 21 Jun 19
Great selection, the staff take there Tim to help find you the right mattress and not try to sell you something that you dont need. Would definitely recommend them to anyone.
Karen Dawson
Karen Dawson
06:52 01 Jun 19
Awesome Experience. I Will Always Shop Here. It Is A Canadian Company and I Appreciate ThatAwesome Staff and Also Very Knowledgeable.Stephanie Is The Best
Allison Myler
Allison Myler
17:19 25 May 19
Very friendly, accommodating staff. No pressure sales. They were genuinely wanting to help me find a bed and pillows that suited me best for the budget I had. I highly recommend this store.
staci DiGiuseppe
staci DiGiuseppe
20:23 18 May 19
Came in with not knowing what exactly we were doing and Noah helped educate us and patiently walked us through the store to help us find the perfect mattress. Just to add bringing in our 5 and 2 year old they had a toy spot for them and staff has been super awesome with the fact my kids run all over and think they are the mattress experts.Thanks so much looking forward to sleep tonight!!!
Emilie Zukowska
Emilie Zukowska
01:34 17 May 19
Salespeople were amazing. Very knowledgeable, friendly and we never felt pushed or rushed to make a purchase. Clean store to boot! Very pleased with our purchase and would highly recommend shopping here for your mattress purchase!
Kelly McCullough
Kelly McCullough
00:27 12 May 19
If I could give this place 20 stars, it STILL wouldn’t be enough! Very knowledgeable staff, super welcoming and great prices to boot! Almost didn’t buy a mattress at this location because I couldn’t afford the delivery charge at this time as I just moved to Edmonton. I was totally cool with saving up till next pay day but the sales lady (Fay Lynn) chased after me when I left the store and offered to drop the mattress off for me for free after her shift! NO JOKE! I have never had a sales person go above and beyond like that for me before. I will definitely be going back soon for my own bed. You should too!!!
Mike Screen
Mike Screen
04:18 07 May 19
Absolutely outstanding sales professionals! Never pushy, but a wealth of knowledge to share to ensure the range of products they have will match the requested needs.My first purchase in many years saw me visiting numerous stores.Mattress Mattress was one of these and I was quite impressed. I then also visited another highly ranked Sleep Store. I experienced a "pushy" salesperson who gave me a quote on what "they" thought was best for me... As it was a fairly significant purchase, I returned to each store. The other store saw a different salesperson who advised, "That's not an accurate quote, it should be this much more..." I returned to Mattress Mattress and the quote was still the same, and a couple of follow-up questions were again answered by a sales associate who had a wealth of knowledge about the products they were offering; and they took the extra time to ensure my decision exactly matched what I felt most comfortable with.End of story!!All future purchases have seen me return solely to Mattress Mattress and I haven't once been disappointed in the quality of products they sell, and I'm always impressed by the warm and professional manner in which I'm greeted.
Jamie Robinson
Jamie Robinson
15:39 06 May 19
Very helpful and knowledgeable sleep consultant. Susan didn't try to upsell us from our budget, and showed us the best options in our price range. Got a great deal on an amazing bed - great experience!
Will Rice
Will Rice
20:38 28 Apr 19
Very friendly service. Very knowledgeable, and a good price. They even helped me carry my mattress out to my car and didn't laugh too hard when i strapped it on top. Lol.
Barbara Watt
Barbara Watt
23:19 27 Apr 19
After 2 days of looking at different mattress and really getting confused on what to buy. Called late Friday afternoon and chatted with Bianca and she said come on in and I will help you guys out. Today we went and saw her and she is awesome. She is such an energetic person, very outgoing and personable and she knows her stuff. We ended up purchasing our "dream" mattress with her. I highly recommend going to the store in Airdrie and purchasing from them. I plan on referring all our friends to go see her. Also, I will be back to purchase 2 more mattress from them in the very near future! Thanks Bianca for your awesome help today!
Jacqueline Page
Jacqueline Page
15:15 23 Apr 19
Wonderful staff! Kristen helped us and was very knowledable, easily approachable and not pushy at all! Left very happy with our purchase.
Karen Dawson
Karen Dawson
14:18 19 Apr 19
Such Knowledgeable Staff.Very Impressed. They Actually Let You Look At Beds Before Pouncing on You , Like The Brick and Leon's as Soon As You Walk Into The Store.They Show You Differences in All Beds. You Get A Beducation, just Like They Say In The Commercial. They Are The Only Canadian Bed Shop Left. Their Beds I Find Are A Better Quality and Are Cheaper Than The Brick, Leon's and Some Other Places.I Highly Recommend Mattress Mattress For Your Bed Purchases.FANTASTIC COMPANY, BEDS AND STAFF. I Will Buy All My Beds, Sheets, Mattress Pads and Pillows ONLY From Mattress Mattress. Wonderful
Karlene Enns
Karlene Enns
06:42 16 Apr 19
Had been to all the big box mattress stores, then I came here and was very impressed by the knowledge of the staff, quality of beds and affordability. Enjoyable experience, thanks for the great service Susan
Arnie Ferster
Arnie Ferster
22:30 13 Apr 19
My wife and I were shopping for a new mattress and stumbled on Mattress Mattress in Cochrane. The owner Devon greeted us and coached us through what makes a mattress great for us. There was no pressure and Devon encouraged us to try a number of candidates. After half an hour or more, we said we wanted to compare with the main Mattress seller in Calgary- Sleep Country. There was no comparison. Mattress Mattress won hands down. We went back the next day and made our purchase. It was great to be able to buy local from a local guy who knew so much and gave excellent service. Thanks Devon. Highly recommended!
Vanessa Marie Millicent Chalifoux
Vanessa Marie Millicent Chalifoux
01:49 03 Apr 19
Fae-Lyn was extremely knowledgeable and welcoming. I look forward to purchasing our new bed from that location!
Graham Gariepy
Graham Gariepy
05:13 31 Mar 19
Amazing service, not only did I find a bed I loved I got an amazing price for it. They took the time to go over options and make suggestions based off what i thought of one bed to the next. I also took my 2 year old with me and they had toys for him to play with as well as kept him occupied so I could make the best decision and not try to rush in and rush out.
Barry Gordichuk
Barry Gordichuk
05:16 28 Mar 19
Excellent quality mattresses.
Alisha Y Ha
Alisha Y Ha
05:04 28 Mar 19
I used to work for that store. I learn so much within the company. What is the best is I myself beducate myself and got myself a bed with this company. I love my bed and my niece love my bed too. Joyce and Tim is the greatest people I have worked with. They are most trust worthy.I would definetly go to them for my next bed and future guest bed. I work on my feet a lot, almost 65 - 80 hrs p/week. Since it is a seasonal job. I also do gym training. My bed and adjustable base give good elevation for blood circulation. Totally a good investment for health wellness. Elevated my leg I dont get hot feet or tingling feeling on my legs.For first timer who never got beducated make sure you spend at least 45mins - 1hours in store. Once you get that knowledgable it will help you make a better decision. And even for future shopping easier.I gave them that extra 5 star because they are truly genuine people who know their products and who listen, and try their best to fit your need or want.
Matthew Jackson
Matthew Jackson
16:09 26 Mar 19
I had bought my previous Mattress from Mattress Mattress years ago and wanted to give them first chance for my new one. I wasnt intending to buy one but knowing they were privately owned and with the bed being so comfortable and fairly priced along with Tom providing exceptional knowledge, we bought one that night. Thank you again Tom and see you in 5 years!
stefano Wiebe
stefano Wiebe
19:36 22 Mar 19
Quick, efficient and stress free. Thank you Tim, and mattress mattress.
David-George Oldham
David-George Oldham
00:24 22 Mar 19
Absolutely amazing detail to their product knowledge and customer service. Don't waste your time if you're in a hurry and need good people to trust. Go to this store and get treated properly. Will be returning.
Stephanie Cloutier
Stephanie Cloutier
00:09 22 Mar 19
Everyone was very welcoming and knowledgable. Tim helped us find the best mattress based on our wants and needs.
Jillian Murphy
Jillian Murphy
14:51 21 Mar 19
Hands down best mattress store in town!
The Corperation
The Corperation
19:47 19 Mar 19
The experience was fantastic with non pushy sales people that helped you make an educated discussion and not just push what's on sale 🙂
Michael Houle
Michael Houle
12:13 19 Mar 19
Awesome place to deal with great bed plus staff
AshleyG Taylor
AshleyG Taylor
20:08 04 Mar 19
Went in this weekend to just check out some beds for my 11 yr old. As it was his bed I wanted him to actually try some out and discover for himself what felt the best. The sales woman (Amanda) came over and once she realized the bed was for my son she made sure to include him in telling him about the beds as well, asked him questions, and let him try what he wanted all while knowing we weren't going to buy that day. She was very knowledgable and helped him decide what he wanted. It was a great experience for him and we will definitely be purchasing our beds there in the future!
Ben Huber
Ben Huber
02:14 04 Mar 19
Josh was great! Going back again!
janel karringten
janel karringten
20:52 03 Mar 19
eva was great will be back as we need another mattress.
Jenna Davies
Jenna Davies
01:25 03 Mar 19
So thankful for Mattress Mattress! After an awful experience at another retailer (I'll spare the details), we finally got the mattress we were hoping for at the South Trail Mattress Mattress store. The team there is so educational, friendly and patient, and we cannot thank them enough. Especially Kristen! Highly recommend visiting this store if you have any hesitation in buying a mattress. They make the process so much easier! Thank you!
Sarah Purdy
Sarah Purdy
15:32 25 Feb 19
Great customer service. Thank you!
Preston Murray
Preston Murray
22:59 20 Feb 19
Thanks Jake for the information and steering us in the right direction. Jake's approach is not too sell you but to educate you. After all the (not so good) mattresses we purchased over the years, we took the time to really learn about the choices available and what would end up working for us. We were not in the market for an adjustable base. With the right mattress, this option provided much needed relief to stress points we both have. Thanks for setting us up Jake and we look forward to many years of good sleeping for a change!
Andre Chaisson
Andre Chaisson
16:50 19 Feb 19
Excellent in services, product's quality and prices . I highly recommend this store .
goramut
goramut
18:15 12 Feb 19
Great beducation. Thanks Eva
Jaime Moran
Jaime Moran
01:19 06 Feb 19
Went in looking for a mattress and was met by non pushy salesmen. Had a great experience here and looking forward to my new bed once it comes in.
Brendan X
Brendan X
03:32 30 Jan 19
Thanks Fae-Lynn! I'm definitely going to recommend this place to friends and family. I thought I would just go in and pick a mattress and buy it and be done, but not so simple. Fae-Lynn was super friendly, informative, gave me quite the beducation and really showed me the differences between mattresses. It was probably the best shopping experience I've ever had!
Carolyn Feir
Carolyn Feir
02:38 29 Jan 19
In the market for an electric bed, I was referred to Mattress Mattress on Wye Road in Sherwood Park. I was truly surprised by Joyce and her daughter's knowledge, professional and friendly attitude as they helped me pick out the bed and mattress that was right for me. I also bought pillows, mattress and pillow protectors. Joyce and Tim came to my home, attached my precious antique headboard to the bed frame, and set the bed up to my satisfaction and comfort. Should you buy your next bed and mattress from them? Only if you appreciate quality products and service that is a cut above the best.
Jesse Tutt
Jesse Tutt
00:11 25 Jan 19
Staff were really helpful. No pressure.
D Lynn
D Lynn
01:30 24 Jan 19
Very helpful. Very patient. Very knowledgeable.
Jaime Lynch
Jaime Lynch
16:11 15 Jan 19
I sent my husband out to get a mattress for our 3 year old who was transitioning to a big bed. My husband told me that Tim was more than willing to sell him a cheaper mattress first and didn't just step into the high end mattresses. He was impressed at how much he knew about a proper mattress for a child and learned a lot. My husband walked in about 15 minutes before closing and he said there was no sign of frustration at inconveniencing him right before closing and was more than happy to help. Such a great experience and will be sure to be back when we need to mattress shop again!
sagar patel
sagar patel
00:43 13 Jan 19
Super friendly team and excellent services. Team will show you according to your needs and comfort. No pressure from them.. go Locals when you get something really comfy mattresses in reasonable price..Amanda was super friendly and gave excellent services. We've been satisfied with our mattresses..Much thanks to Amanda once again.Highly recommend place for Mattresses
Ron Vinokoor
Ron Vinokoor
22:57 12 Jan 19
Talk to Joel, great salesperson.
Julia Rakowski
Julia Rakowski
19:59 10 Jan 19
I bought a mattress here about a year ago and forgot to leave a review at the time. Even so, this far removed from the date of purchase, I still remember how welcoming and helpful the staff were - especially Kevin. This wasn't just shopping for a new mattress - it was a whole experience. Kevin really took his time to walk me through all of my options and helped me find a bed that was both comfortable and supportive, and in my price range. I've slept on it for around a year now and it's still just as comfortable and supportive as the day I purchased it. All of my neck and back pain has gone away and I'm feeling much better on the whole. Thank you to everyone at Mattress Mattress for everything! I cannot speak highly enough of the service and will definitely recommend your store to anyone in the market for a new bed.
Chris Nelson
Chris Nelson
01:56 03 Jan 19
Eva and Kevin were both very personable and welcoming upon our arrival! When presented with our family's special needs, Eva was very quick to find the best solution for our needs! And so reasonably priced! We will definitely be back!
Brad Shykitka
Brad Shykitka
01:30 31 Dec 18
Great service and knowledgeable.
Anna Fossen
Anna Fossen
16:31 27 Dec 18
Joyce and Tim are amazing. They take a lot of time to understand your needs and wants and help you get exactly what is perfect for you. Not just mattresses but also with pillows and duvets. They helped us find our perfect mattress and for years I would buy pillows and never be happy. 1 visit and I have found the perfect one. I keep going back and recommend everyone to do the same. You wont be sorry.
Raquel Thors
Raquel Thors
18:32 15 Dec 18
We had a fantastic experience buying adjustable beds and mattresses for my parents. They were happy to help us when we had to make a change in our order, which really surprised me. Thank you! Rob was extremely knowledgeable about the beds. Friendly service. Was by far the best prices I found, as I am a bargain shopper. Delivery was fast and went well. Free delivery as well! Will buy all my beds from here!
Vicki Litzenberger
Vicki Litzenberger
04:21 06 Dec 18
Tom is very friendly and was very knowledgeable about the mattresses we where looking at. We didn’t feel pressured with the mattress we bought. We look forward to sleeping on our new set when it comes in. I recommend Tom if you’re needing a new mattress set
Cindy Berger
Cindy Berger
06:20 02 Dec 18
Had the best service and experience with Rob Belanger! I love my new mattress!!
Gordon Hunting
Gordon Hunting
18:42 25 Nov 18
Great staff qualified people ended up buying a mattress on sale and saved a ton of money.
Vladimir Neykov
Vladimir Neykov
19:21 24 Nov 18
Great variety of mattresses. Helping personal.
Chris Seib
Chris Seib
19:32 14 Nov 18
#edited to correct salespersons nameWe had a really great experience when we went to get a new mattress here. The sales person (Tracy) was helpful, knowledgeable and most importantly, patient. I think we tried every bed in the place and she never made us feel pressured or rushed. We're very happy with the mattress we chose and the price was very fair. They even delivered it for free less than 24hrs after we purchased it!
Joanne McDonald
Joanne McDonald
00:19 11 Nov 18
Best staff (All the ladies at this store go above and beyond with their customer service. No pushy sales people there)Best Prices ( They have the best price the first time going into the store no need for shopping around )Best quality ( Highest quality Mattresses in Lethbridge )
Stewart Wyllie
Stewart Wyllie
01:56 10 Nov 18
We recently bought a king size latex mattress from this store and didn’t even look elsewhere after our experience with Tim. We walked in with a very limited knowledge on mattresses and left feeling like we knew exactly what we wanted. Tim was very helpful and not pushy at all, which we really appreciated. After some further research we were sold on the latex mattress. We don’t receive our mattress for another two weeks, but I’ll update this when we do. If you’re considering a new mattress then I highly recommend this store!
Michelle Grasby
Michelle Grasby
02:02 04 Nov 18
Excellent experience with this store. The staff are knowledgeable and helpful. I would highly recommend shopping there. My husband and I bought a king size mattress and duvet and we love them.
Jessica King
Jessica King
17:34 23 Oct 18
Great price, nice sales person.
Gavin Roberts
Gavin Roberts
03:06 22 Oct 18
Dex is the man to talk to. Would recommend!
Tina Smith
Tina Smith
17:03 16 Oct 18
Finally got rid of back pain. I purchased a great firm mattress. I was served by Devon, awesome service! Not too pushy to try to sell, very knowledgeable, highly recommended just ask for Devon.
Lori Beaudry
Lori Beaudry
04:01 14 Oct 18
Great customer service!!!Dave and Brian, are honest and knowledgeable and will treat you right!So very glad we shopped local and had the pleasure of doing business with this store
Meredith Ludford
Meredith Ludford
22:09 16 Sep 18
Most fun I have ever had shopping! Lori is amazing, nice, and very helpful. I definitely suggest this store!
Kathie Covell
Kathie Covell
22:54 12 Sep 18
Excellent service by the rep we dealt with! Comparable pricing and great selection of sleep sets.
Isabelle Bennett
Isabelle Bennett
04:06 12 Sep 18
It takes an exceptional experience to lead me to review a business, and these 5 stars were well deserved! We were greeted with amazing service. Our sales associate treated us like a friend and listened to our wants, ultimately leading us to a fantastic deal on a mattress and boxspring (about 50% off!) that we've been using for 4+ months now and adoring. I used to constantly struggle to fall asleep at night, but I've only had great (and longgg) sleeps on this mattress! Purchase and pickup was quick and easy. I truly can't recommend this place enough!
Scott McCracken
Scott McCracken
23:02 06 Sep 18
If I could give more than 5 stars I would in a heartbeat. I spent the last month researching and testing mattresses and was unwilling to compromise until I found the perfect one at an affordable price. Mattress Mattress was the only store that could meet my rigorous standards for service and value. Matt delivered a masterclass in his approach to customer service. Friendly, informative, low-pressure yet focused. He was dialed in on finding the perfect fit for me using his subject matter expertise. I stopped by the store on multiple occasions and ended up spending several hours with him as he patiently guided me through the process. After doing my due diligence in shopping around at other locations (it's a bit ironic how exhausting mattress shopping can be!) I headed straight back to give my business to Matt and the crew at Mattress Mattress.The bottom line: if you're in the market for a new mattress, this is where you start.
Nate Fox
Nate Fox
21:59 06 Sep 18
No pressure. Very informative.
Laurel Whitaker
Laurel Whitaker
23:39 04 Sep 18
Great customer service. Above & Beyond.
Sci-Fi Movie Guy
Sci-Fi Movie Guy
02:48 01 Sep 18
I bought a mattress here for my Aunt and the service we received was Incredible. We were on a tight budget and we told the staff and they still treated us like we were spending $10,000. They really walked my Aunt through each bed and she has had multiple back surgeries. The service was so appreciated because 6 months later and she still talks about how great her back has felt since getting the new bed. This is the only store my family will buy from going forward. Thanks Mattress Mattress! Going back in a few weeks cause they showed us some pillows and we now are in a position to upgrade her pillow as well.
Ryan Ramsay
Ryan Ramsay
17:38 30 Aug 18
Carleen was one of the best saleswoman I've ever dealt with. Very knowledgeable and easy to work with.
Kristiana Green
Kristiana Green
15:15 29 Aug 18
Last night my boyfriend and I went to this location to buy a new bed. We walked in with no knowledge and no idea what we wanted just over an hour before the store was set to close. We were helped by Tim who was extremely knowledgeable, helpful, and friendly. He stayed late until 40 minutes after the store closed helping us. We were able to purchase a mattress, mattress cover, bed frame, pillows, pillow covers, and a sheet set, all of which we are very happy with because of the time that he took helping us and his expert knowledge in all of the products sold there. I would highly recommend this store at this location to family members, friends, colleagues, and strangers. You will leave with a smile on your face armed with the knowledge that you have made the right decision about your new mattress.
Peggy Kudding-McRitchie
Peggy Kudding-McRitchie
18:39 23 Aug 18
Super friendly and helpful staff. No pressure, and lots of selection. Great prices!
Christine Schumann
Christine Schumann
04:38 15 Aug 18
Mattress Mattress is the only place I trust to buy a mattress. They explain how the beds are made, the difference in construction, and really focus on the customer's needs, not about just making the sale.The delivery went exactly as scheduled, the crew were friendly, professional and accommodating. Delivery date had to be changed at the last minute due to an unforeseen disaster, but Mattress Mattress came through for me! This is my second time I've bought a mattress from them and I'll be a customer for life.
Jessica
Jessica
16:47 14 Aug 18
We had an excellent experience buying our mattresses from Matt at Matress Matress in Airdie. He was very knowledgeable and made sure we found the mattress that suited us best. The service and delivery was impeccable. Everyone from Matress Matress was very friendly and accommodating. I have never had a better sleep than I do now!
Robert Richard
Robert Richard
00:19 14 Aug 18
Family run and managed, this location. Goes above and beyond to help you out in finding a bed that suits your needs and budget! They're friendly and knowledgeable, really care for their customers.Selection wise they have a lot to choose from, many brands and products from bed frames to pillows and sheets!
Bonnie Mac Rae
Bonnie Mac Rae
01:47 12 Aug 18
Awesome got a really deal. A lot less than same product eksewhere in town.
Taryn Wellsman
Taryn Wellsman
00:08 31 Jul 18
Awesome service! Eva was amazing. I actually had fun bed shopping and almost fell asleep in the showroom. Cant wait for my new bed to get here! I walked in looking for what I wanted and left with what i needed. Sweet dreams are coming!
Fabiana Miyada
Fabiana Miyada
01:27 30 Jul 18
We went to the shop on sunday at 4:30 pm, the shop was almost closing, but Jocelyn was super nice with us and helpeful in our decision. Was the first store that we look and the special treatment made us wanted to buy there. We are super happy with our decisions and excited!
Natalie P
Natalie P
19:40 26 Jul 18
Great experience, employees were friendly, honest and knowledgeable and not at all pushy. Wide variety of prices and types of beds, cheaper than other stores. I've been to other stores where it feels like they're blatantly lying to you just to get the sale. I used to shop at sleep country, but I will be coming here from now on. Thanks Steve!
Shara LeRoy
Shara LeRoy
00:24 15 Jul 18
Matt was very knowledgeable and focused on finding us a great fit. I’d recommend Mattress Mattress for quality, price and service.
Gregory Fleming
Gregory Fleming
13:06 04 Jul 18
Fantastic staff. No pressure sales and right to the point
Jason Newman
Jason Newman
03:05 13 Jun 18
Great local place to go to to replace a bed.
Adrian Berry
Adrian Berry
03:30 12 Jun 18
A great selection of quality beds with some fantastic, knowledgeable service from the Becker family.
Kathleen Jorden
Kathleen Jorden
02:12 30 May 18
In Nov 2016 I walked through the doors of Mattress Mattress Sherwood Park looking for a Beducation and advice regarding two mattresses I purchased 3 and 6 months earlier from a competitor.What an AMAZING DIFFERENCE...I was warmly greeted by Tim with "Welcome to Mattress Mattress" ..."Thank you, Thank you" I said :)"What bring you in today?" "Well, I bought 2 beds from your competitor and each of them within 3 months sagged to the point where they were classified as warranty issues. I just came from that store and when I presented them with the info provided by their head office to get a replacement and the sales people basically left me to my own devices. I walked out of there and now I'm here. I need help. I don't know what to do."Regardless of how slim the chance was that I was going to buy a mattress that day, both Tim and Joyce (the manager) listened carefully to my concerns, about what I needed because I live with chronic pain in my hips, lower back and legs. I needed support and comfort. I was given the beducation demonstration and as much time as I needed to lie on different mattress types (a minimum of 6 minutes they said) to feel the difference. Armed with this information, I thanked both of them and left.Three weeks later, after getting the other place to refund my money... I returned to try out mattresses. There was no pressure to purchase, lots of good information and a friendly, warm, caring atmosphere that led to a decision to purchase a wonderful, made in Canada queen sized latex mattress (Cin Cin).It took awhile for my body to adjust to my new sleeping surface and I dropped in to the store from time to time to discuss the challenges I was having with my pain at night. Joyce asked me if I had ever tried an adjustable bed power base. She thought that the zero gravity position might help my back relax at night. I tried out the Beauty rest Motion II Power Base and discovered not only did it ease my back pain, but the massage settings helped to loosen my chronically tight leg muscles so that I could get a deeper more restful sleep. I don't know how I ever lived without it. The combination of the latex mattress with the adjustable motion base have truly transformed my sleep and how I function during the day.I not only found the best bed and base ever, I also gained two wonderful friends in Tim and Joyce!Thank you! Thank you! Thank you!
Tracey Reid
Tracey Reid
18:28 20 May 18
Great experience
Andie Brit
Andie Brit
02:46 17 May 18
My husband and I recently shopped there for a new mattress. The very knowlegeable and likeable sales lady, Stacey, helped us pick a mattress.By no means was she pushy or focused on trying to sell us the most expensive mattress, she really listened to what we wanted and needed. Because I have a bad back she listened and suggested a couple of beds that we narrowed down to one and made our decision. Unfortunately, we ended up with a faulty mattress - Not their fault! This is actually our life in a nutshell - we will ALWAYS end up with the bad item; this was no exception. The next day after sleeping on it for a night we called Stacey and she immediately tried to make it right by telling us they will do whatever it takes to fix this. Needless to say we returned the mattress and ended up picking our second choice. Because of the real inconvenience I asked that they throw in a pillow as they had some really nice expensive ones. Absolutely no problem! I went and picked up the pillow feeling a little bad about even asking, but I really could use another pillow. Even though Stacey would not make any money on this pillow, she spent about 30 minutes with us to make sure I picked the right pillow. I would recommend this place to anyone who is looking for a mattress. Shop local and support our town and this company!
Katie Clark
Katie Clark
02:24 15 May 18
Cassie was fantastic! Would recommend her to anyone. Real pleasure to deal with! She knew her mattresses and could ask for a better experience!
Ms. J Prasad
Ms. J Prasad
00:49 13 May 18
I had been looking around at other furniture and mattress stores before coming to Mattress Mattress, and I had actually set my heart on a mattress at another store, but Eva at Mattress Mattress changed my mind and showed me what type of mattress would work well for me! She really took the time to match me with the perfect mattress to meet my needs. As someone who is a side sleeper with back pain and sleep apnea, she helped me find the mattress and motion base that would help me have a better sleep. She was really informed and answered all my questions. Eva thank you!
B Medley
B Medley
04:22 09 May 18
Great staff, was in and out with my mattress in 10 minutes
Kevin Vanderaegen
Kevin Vanderaegen
01:33 09 May 18
Bought a head and foot board from Mattress Mattress..... awesome.. .. fits perfectly!!!!You want a great Mattress and accessories... go talk to Cassie, what a pleasure to deal with.... no pressure and lots of Mattress know how. Thanks Cassie! Will definatly recommend to everyone!!!
Shoy Brown
Shoy Brown
21:04 08 May 18
Good customer service Joyce was very helpful.. would recommend this location. Excellent customer service skills
Megan Ross
Megan Ross
23:56 03 May 18
Likely one of the best stores to deal with in the city of Leduc. The staff goes above and beyond for everyone who walks through the door.
Janet Decoste
Janet Decoste
18:37 02 May 18
Great prices and very knowledgeable staff!!
Lane J
Lane J
19:04 04 Apr 18
Excellent service - found exactly what I wanted. Thank you!
Doug Hill
Doug Hill
22:27 24 Mar 18
We had a unique request. We live in Red Deer and wanted to buy mattresses for our mother in Kelowna. We also couldn’t haul them to Kelowna. Maury our sales representative saw no concern for our request. He recommended two mattresses for our consideration. We picked one, he contacted Kelowna and spoke to Kelowna Mattress Mattress. Arrangements were made to have the mattresses, box springs and bed frames delivered to my moms home. They removed the old mattresses and installed the new ones. My mother was delighted with these young men. Our overall experience was exceptional. It’s rare to experience people like Maury and Nicole. It’s been a pleasure!!! Wish I could choose 10 Stars
Nate Gerbrandt
Nate Gerbrandt
21:00 12 Mar 18
i love these beds, i never have bought them and never will, i just come here and sleep in the display beds under the covers while no ones looking.
Carter Ellert
Carter Ellert
20:58 12 Mar 18
i am in love with this place
Wendy Tarr
Wendy Tarr
14:10 20 Feb 18
Great store and very friendly and helpful staff. Big shout to Nicole for great customer service
Samantha Farrugia
Samantha Farrugia
03:34 13 Feb 18
Great customer service
Sam Holtby
Sam Holtby
23:13 10 Feb 18
Gives you good prices. And they give you a better idea of what is most comfortable for you
Good to go Moving & Delivery
Good to go Moving & Delivery
20:56 08 Feb 18
Our company provides the deliveries for MattressMattress. The ladies at the store are amazing! They go above and beyond for the client, and try to make things as easy as possible for the delivery guys. I would definitely recommend this company for all of your sleeping needs!!
Lori Andersen
Lori Andersen
22:02 05 Feb 18
Nice friendly staff and great products.
T.L.
T.L.
20:14 31 Jan 18
Best price that we could find plus knowledgeable staff.
ekans coughlin
ekans coughlin
14:27 16 Jan 18
Great service, bought a twin mattress for my grandson, very helpful, knowledgable and great price! ByFar best in town, was in every store and went back to them to buy, highly recommended
K C
K C
20:19 08 Jan 18
I bought 5 mattresses from this place. Murray the manager was nice enough to walk me through the process of "Beducation".I later had an issue with one of the box Springs. Murray went through the warranty process and got it replaced for us. Smooth process and very friendly staff.
Bradley Craig
Bradley Craig
02:52 07 Jan 18
To The Becker Clan,I drove through the parking lot looking for Chopped leaf with the intention of buying a new pillow. That's when i noticed your store. i walked in and was instantly greeted with a warm hello and an inviting feeling. Amanda really knows what you want when you walk in. i didn't know there was a science behind choosing the perfect pillow. well boy let me tell you she found the right one. You can walk into a Walmart and get the dry bland hello and zero help. but here you get the best help and bang for your buck. Then we meet Joyce the store manager, she is amazing and very knowledgeable. Very well run location that deserves the best. And I Brad Craig of Sherwood park can tell you i was not paid to write this, this is just me trying to help local bushiness that have the Mom and pap vibe to them. So please take the time when looking for new pillows and mattress and stop at there location. Thanks for everything Beckers!!!
Joel Ritchie
Joel Ritchie
03:22 06 Jan 18
Awesome service and knowledge. Even better pricing. Very impressed and would highly recommend.
Chad Brodersen
Chad Brodersen
23:56 28 Dec 17
Awesome experience. Simple, straight forward, and honest. Plus we literally walked out the door with our purchase and went straight home without scheduling a delivery or waiting for stock.
Kiarra Armstrong
Kiarra Armstrong
21:55 09 Dec 17
Absolutely wonderful experience with Toni and the staff here! Extremely flexible with our financing options as well which was incredibly important to us. Very good customer service and awesome to deal with!
Sue Medhurst
Sue Medhurst
04:56 27 Nov 17
Fabulous experience shopping here!
Jawed Iqbal
Jawed Iqbal
23:52 16 Oct 17
Me and the wife went in for a mattress and Maury was exceptional with his customer service. He "beducated" us by providing a wealth of information on different types of mattresses and instead of pressuring us into buying a high priced mattress, he helped us choose one that was right for us and within our budget. Thumbs up for the splendid service.
Tatiana Dmitrieva Peters
Tatiana Dmitrieva Peters
00:01 24 Sep 17
I've purchased a full size box spring from the "Mattress Mattress" near 130 ave and 52 street SE Calgary on September 21.I would like to thank Steve S. for the great personable service and all the help he and his colleagues provided to us, including loading the box spring to our vehicle despite the cold weather, rain and snow.I would definitely recommend "mattress mattress" to anyone and would go back myself if I ever need a bed or a mattress.
Chris Atherley
Chris Atherley
15:24 11 Sep 17
Maury & Mark were great and helped us get two mattress for our RV's. I had went to sleep country before and the service was terrible and prices were higher. Thanks M & M for helping us out and saving me money
Mahmoud Alshair
Mahmoud Alshair
18:35 02 Sep 17
anyone who's looking for a mattress should visit this store in particular, the lady out there is so amazing, she's so friendly and helpful, she gives you a lot useful information and advice.I got two mattresses from them but unfortunately from another location because I rented a truck and it was bit far for me.Thank you again
S B
S B
01:06 30 Aug 17
Wonderful experience.Amelia M. was sales associate who helped myself find a new bed and for the right price.I had shopped at another store where I felt I was being ripped off and having them shove things down my throat...but this wasn't the case here. She listened to what I had to say, recommended I lay down on a few beds to get a feel for them. I had a choice between 3-5 beds which I managed to narrow down to one in the end. BUT there was no pressure to purchase or make a down payment for lay-away. I also managed to get a wicked price for the set I purchased. I highly recommend going to her.
Kristine Berlinguette
Kristine Berlinguette
01:31 10 Aug 17
Awesome customer service and pricing. Tim went above and beyond
Greg Sebastien
Greg Sebastien
13:27 18 Jul 17
Great Selection and Great Staff.
Lum Lum
Lum Lum
23:09 16 Jul 17
We had an amazing experience at Mattress Mattress. Store manager Bianca was amazing at her job prior to this we had been to 3 different sleep country locations and they're horrible sales people. I recommend Mattress Mattress to everyone. Thank you Bianca for all your amazing knowledge and help.
Bruce Clark
Bruce Clark
17:44 02 Jul 17
Great service and very pleasant.
Elle Bruce
Elle Bruce
20:54 20 May 17
Highly recommended- reasonable prices, good quality products, not lot of distracting"flash", just what you need. Staff was friendly but not pushy and very knowledgeable .
Blaine Sato
Blaine Sato
00:33 29 Apr 17
Our family had a positive experience here. What stood out was that the staff (Mike and Devon) were really accommodating to the needs we had, and making sure we knew what our options were. Clearly the mattresses and pillows vary in cost, and although some of the high-end models were fun to try, they didn't steer us towards them. They were considerate of our budget and helped us decide what was right, not what cost the most, because the higher cost items weren't always better.We came in looking for a quality kids mattress and the one that we got has been terrific over the past couple of months. Our daughter is much more comfortable at night now.They also have a great selection of pillows, and being able to try everything at the store is really beneficial so you can get the right thing. There seemed to be a wide range of types and prices.It's great to have a place like this in Cochrane and be able to shop locally for these products, instead of having to make a trip of it in Calgary.
J.A. K
J.A. K
17:06 01 Jan 17
In short: Nabila at Matress Matress was the friendliest, most honest, personable and educated associate that I delt with while looking for a mattress. She wasn't the least bit pushy, gave us all the time we needed, and made sure we found the right mattress for my body and bank account.I would HIGHLY recommend this place if you are in the market for a mattress.5🌟
Jane Fisher
Jane Fisher
02:43 13 Dec 16
I'm really impressed with the help I received from Alexis this evening. She was friendly, personable, and not the least bit pushy! She helped me find the perfect mattress in under twenty minutes. I would definitely recommend buying from Mattress Mattress based on this experience (and bonus ... I wasn't gouged on a high delivery fee to Strathmore ... I think what they charged was more than reasonable).
April Baird
April Baird
16:13 03 Dec 16
Provided the just the best service! We actually got a beducation and are completely confident that we have the right mattress. It's nice to have this local.
Joe Gocal
Joe Gocal
18:57 18 Aug 16
Nabila was professional, helpful, and got us a great deal with same day delivery!
Kim Tetrault
Kim Tetrault
19:24 17 Aug 16
Awesome, Awesome, Awesome!!! Love their selection of beds and the staff is super friendly and knowledgable.
Josh Boak
Josh Boak
23:39 15 Aug 15
Very good customer service. The salesman listened and helped me find the right mattress.
Claire Gougeon
Claire Gougeon
00:57 22 Jun 15
4 years ago, my boyfriend and I carefully browsed many Calgary matters stores in search of the best mattress for the best price. We found it at Mattress Mattress. There was no close second place. Alas, the wonderful mattress outlasted the relationship and, this time single, I was once again in need of a great mattress.I went straight to their 32nd Ave location, I had the same great, responsive, no-pressure experience, this time without the time and bother of shopping around.
Alicia Wickham
Alicia Wickham
21:18 10 Feb 14
In November of this year I purchased a mattress and box spring through Matt Fecho. What an awesome experience!! He listen to what we were looking for and walked us through the different options we had in the range we wanted to spend. Wow did he know his stuff too! From coil count to pillow top options to life expectancy. Was awesome. My boyfriend and I went back this week to purchase pillows from him to find out they moved him to their brand new Airdrie store. We headed out for the short drive to find a beautiful new store and in an easy location to find. Matt again helped us both pick out the best pillows we have ever owned ever. Again listened to my quirky pillow qualifications and help my boyfriend and I select the best ones for our individual needs. It wasn't in stock but he hand delivered it so that I could get it faster. BEST SLEEP EVER!! Wish I could give more stars. Thank you Matt!!
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