There are 2 things I know about beds. 1 - a good bed is important for proper sleep which leads to good health. 2 - Joyce knows beds. We have purchased a number of beds from Joyce over the years. We only shop at Mattress Mattress in Sherwood Park because Joyce knows beds, fits our need to budget, treats us well and delivers top notch service. There is no reason to go elsewhere. Pay her a visit for a beducation. You will see!!!
04:38 12 Jul 20
I have little experience with mattress shopping, however the staff were incredibly helpful and super accommodating!! If you are like me and don’t know where to start, the staff will make sure you are well educated and taken care of. They will spend lots of time to make sure you get exactly what you need. 10/10 recommend!! Tim was incredibly helpful, get him if you can!!
00:02 07 Jul 20
See if you can talk to Amanda! She's super informative and doesn't beat around the bush. Great service
02:36 21 Jun 20
I dealt with Tim. Everything was done online/phone and he made sure I had the answers to all my questions (Even at 10 PM. LOL) Thanks Tim, to you and your staff, for making the whole process easy for me, to decide and complete the sale,
21:42 06 Jun 20
Excellent service. Amanda Becker knows her stuff. Excellent knowledge and patience. No pressure to buy. A very enjoyable experience. She helped us find the best mattress that met our needs. She truly cared about us getting the right product.
21:07 26 May 20
I have found the staff exceptional and patient . They dont ush you or rush you into buying the first thing you see.
22:15 30 Jan 20
Tim was wonderful at helping us find the right Mattress for us. Truly passionate about what he is selling and getting people with the right bed for them.
16:20 03 Nov 19
Friendly and knowledgeable staff great prices
13:42 15 Oct 19
Great Service! Tim was Fantastic! Great bed at a Great price. If you need a new bed go to Mattress Mattress.
17:23 09 Sep 19
Great experience shopping here - staff is interested in finding the right product for your needs rather than upselling.
18:10 16 Aug 19
We went to Mattress Mattress and dealt with Amanda and she was amazing. She was friendly, enthusiastic, and knowledgable. She did not pressure us at all and we had such a great experience we didn’t go anywhere else. I highly recommend Mattress Mattress and dealing with Amanda!
22:44 12 Aug 19
Amanda helped me find the perfect mattress. She was so knowledgeable (who knew there was so much to learn about mattresses) prices are very competitive. I will definitely be shopping here again and recommending this store!
23:49 23 Jul 19
Tim and Joyce were amazing, very knowledgable. We love our new mattress! 100% recommend shopping here.
20:38 28 Apr 19
Very friendly service. Very knowledgeable, and a good price. They even helped me carry my mattress out to my car and didn't laugh too hard when i strapped it on top. Lol.
Alisha Y Ha
05:04 28 Mar 19
I used to work for that store. I learn so much within the company. What is the best is I myself beducate myself and got myself a bed with this company. I love my bed and my niece love my bed too. Joyce and Tim is the greatest people I have worked with. They are most trust worthy.I would definetly go to them for my next bed and future guest bed. I work on my feet a lot, almost 65 - 80 hrs p/week. Since it is a seasonal job. I also do gym training. My bed and adjustable base give good elevation for blood circulation. Totally a good investment for health wellness. Elevated my leg I dont get hot feet or tingling feeling on my legs. For first timer who never got beducated make sure you spend at least 45mins - 1hours in store. Once you get that knowledgable it will help you make a better decision. And even for future shopping easier. I gave them that extra 5 star because they are truly genuine people who know their products and who listen, and try their best to fit your need or want.
19:36 22 Mar 19
Quick, efficient and stress free. Thank you Tim, and mattress mattress.
00:24 22 Mar 19
Absolutely amazing detail to their product knowledge and customer service. Don't waste your time if you're in a hurry and need good people to trust. Go to this store and get treated properly. Will be returning.
00:09 22 Mar 19
Everyone was very welcoming and knowledgable. Tim helped us find the best mattress based on our wants and needs.
02:38 29 Jan 19
In the market for an electric bed, I was referred to Mattress Mattress on Wye Road in Sherwood Park. I was truly surprised by Joyce and her daughter's knowledge, professional and friendly attitude as they helped me pick out the bed and mattress that was right for me. I also bought pillows, mattress and pillow protectors. Joyce and Tim came to my home, attached my precious antique headboard to the bed frame, and set the bed up to my satisfaction and comfort. Should you buy your next bed and mattress from them? Only if you appreciate quality products and service that is a cut above the best.
16:11 15 Jan 19
I sent my husband out to get a mattress for our 3 year old who was transitioning to a big bed. My husband told me that Tim was more than willing to sell him a cheaper mattress first and didn't just step into the high end mattresses. He was impressed at how much he knew about a proper mattress for a child and learned a lot. My husband walked in about 15 minutes before closing and he said there was no sign of frustration at inconveniencing him right before closing and was more than happy to help. Such a great experience and will be sure to be back when we need to mattress shop again!
16:31 27 Dec 18
Joyce and Tim are amazing. They take a lot of time to understand your needs and wants and help you get exactly what is perfect for you. Not just mattresses but also with pillows and duvets. They helped us find our perfect mattress and for years I would buy pillows and never be happy. 1 visit and I have found the perfect one. I keep going back and recommend everyone to do the same. You wont be sorry.
01:56 10 Nov 18
We recently bought a king size latex mattress from this store and didn’t even look elsewhere after our experience with Tim. We walked in with a very limited knowledge on mattresses and left feeling like we knew exactly what we wanted. Tim was very helpful and not pushy at all, which we really appreciated. After some further research we were sold on the latex mattress. We don’t receive our mattress for another two weeks, but I’ll update this when we do. If you’re considering a new mattress then I highly recommend this store!
02:02 04 Nov 18
Excellent experience with this store. The staff are knowledgeable and helpful. I would highly recommend shopping there. My husband and I bought a king size mattress and duvet and we love them.
Sci-Fi Movie Guy
02:48 01 Sep 18
I bought a mattress here for my Aunt and the service we received was Incredible. We were on a tight budget and we told the staff and they still treated us like we were spending $10,000. They really walked my Aunt through each bed and she has had multiple back surgeries. The service was so appreciated because 6 months later and she still talks about how great her back has felt since getting the new bed. This is the only store my family will buy from going forward. Thanks Mattress Mattress! Going back in a few weeks cause they showed us some pillows and we now are in a position to upgrade her pillow as well.
15:15 29 Aug 18
Last night my boyfriend and I went to this location to buy a new bed. We walked in with no knowledge and no idea what we wanted just over an hour before the store was set to close. We were helped by Tim who was extremely knowledgeable, helpful, and friendly. He stayed late until 40 minutes after the store closed helping us. We were able to purchase a mattress, mattress cover, bed frame, pillows, pillow covers, and a sheet set, all of which we are very happy with because of the time that he took helping us and his expert knowledge in all of the products sold there. I would highly recommend this store at this location to family members, friends, colleagues, and strangers. You will leave with a smile on your face armed with the knowledge that you have made the right decision about your new mattress.
00:19 14 Aug 18
Family run and managed, this location. Goes above and beyond to help you out in finding a bed that suits your needs and budget! They're friendly and knowledgeable, really care for their customers. Selection wise they have a lot to choose from, many brands and products from bed frames to pillows and sheets!
03:30 12 Jun 18
A great selection of quality beds with some fantastic, knowledgeable service from the Becker family.
02:12 30 May 18
In Nov 2016 I walked through the doors of Mattress Mattress Sherwood Park looking for a Beducation and advice regarding two mattresses I purchased 3 and 6 months earlier from a competitor. What an AMAZING DIFFERENCE...I was warmly greeted by Tim with "Welcome to Mattress Mattress" ..."Thank you, Thank you" I said 🙂 "What bring you in today?" "Well, I bought 2 beds from your competitor and each of them within 3 months sagged to the point where they were classified as warranty issues. I just came from that store and when I presented them with the info provided by their head office to get a replacement and the sales people basically left me to my own devices. I walked out of there and now I'm here. I need help. I don't know what to do."Regardless of how slim the chance was that I was going to buy a mattress that day, both Tim and Joyce (the manager) listened carefully to my concerns, about what I needed because I live with chronic pain in my hips, lower back and legs. I needed support and comfort. I was given the beducation demonstration and as much time as I needed to lie on different mattress types (a minimum of 6 minutes they said) to feel the difference. Armed with this information, I thanked both of them and left.Three weeks later, after getting the other place to refund my money... I returned to try out mattresses. There was no pressure to purchase, lots of good information and a friendly, warm, caring atmosphere that led to a decision to purchase a wonderful, made in Canada queen sized latex mattress (Cin Cin). It took awhile for my body to adjust to my new sleeping surface and I dropped in to the store from time to time to discuss the challenges I was having with my pain at night. Joyce asked me if I had ever tried an adjustable bed power base. She thought that the zero gravity position might help my back relax at night. I tried out the Beauty rest Motion II Power Base and discovered not only did it ease my back pain, but the massage settings helped to loosen my chronically tight leg muscles so that I could get a deeper more restful sleep. I don't know how I ever lived without it. The combination of the latex mattress with the adjustable motion base have truly transformed my sleep and how I function during the day.I not only found the best bed and base ever, I also gained two wonderful friends in Tim and Joyce!Thank you! Thank you! Thank you!
21:04 08 May 18
Good customer service Joyce was very helpful.. would recommend this location. Excellent customer service skills
03:34 13 Feb 18
Great customer service
20:14 31 Jan 18
Best price that we could find plus knowledgeable staff.
02:52 07 Jan 18
To The Becker Clan,I drove through the parking lot looking for Chopped leaf with the intention of buying a new pillow. That's when i noticed your store. i walked in and was instantly greeted with a warm hello and an inviting feeling. Amanda really knows what you want when you walk in. i didn't know there was a science behind choosing the perfect pillow. well boy let me tell you she found the right one. You can walk into a Walmart and get the dry bland hello and zero help. but here you get the best help and bang for your buck. Then we meet Joyce the store manager, she is amazing and very knowledgeable. Very well run location that deserves the best. And I Brad Craig of Sherwood park can tell you i was not paid to write this, this is just me trying to help local bushiness that have the Mom and pap vibe to them. So please take the time when looking for new pillows and mattress and stop at there location. Thanks for everything Beckers!!!
18:26 29 Oct 17
01:31 10 Aug 17
Awesome customer service and pricing. Tim went above and beyond