Thank you for visiting Mattress Mattress!
So we can keep improving, we'd love to learn about your Beducation Experience!Thank you for taking the time to complete this survey. In appreciation you will be entered into our monthly draw of $250 worth of Dreams To Go sleep accessories. Good luck in the draw and Thank You for being a Great Customer.
1. Were you promptly acknowledged on entry, even if all our associates were busy?
2. Were you greeted with "Welcome to Mattress Mattress?"
3. What product or products were you shopping for? Please check all that apply.
4. If you were looking for a mattress, did your associate ask what size you were looking for?
5. If you were looking for a mattress for yourself, did your associate ask if you had any of the following health or sleep related issues you were hoping a new mattress might address? Please check all that apply.
6. Did your associate take you to our Beducation® Station, and educate you about the features and benefits of today’s specialty foams and coils when it comes to addressing sleep issues?
7. Did your associate educate you on the importance of mattress and pillow protectors when it comes to protecting mattress warranty, to extending mattress and pillow life, and to providing a healthier sleep environment.
8. Did your associate educate you on the importance of sleeping with a pillow that provides you with proper neck and spine support, and based on how you sleep (side / front / back) provide you with a pillow to use when trying out mattresses?
9. Did your associate present you with a disposable mattress protector to use when trying out mattresses?
10. If you were shopping for a mattress for yourself, did your associate have you test and compare a variety of options? Please select all that apply.
11. If you were looking for a foundation or frame, did your associate review options such as lo-profile, split bases, all in one foundation/frames, platform beds, and adjustable beds?
12. Were you provided with a review of the health and lifestyle benefits of adjustable beds, and offered a demonstration?
13. Did your associate review our price guarantee?
14. Did your associate mention our payment and finance options, including our internal No Turn Down Finance Program?
15. Did your associate ask if you needed a new mattress right away, and if your need was immediate, review inventory on hand so that you could sleep on your new mattress that night?
16. Did your associate review our local delivery, removal, and setup options?
17. Did your associate offer you a free entry into our monthly corporate draw (your choice of sleep accessories with a retail value of up to $250)?
Your BEDUCATION® EXPERIENCE Final Impression
Please feel free to comment on your Beducation® Experience, even if it did not meet your expectations.
Thank You again for taking the time to complete this survey.