Terms of service

Mattress Mattress® Inc. SMS Terms of Service

Last Updated: March 2026

Mattress Mattress® Inc. (“we”, “our”, “us”) offers an SMS messaging program to provide customers with information about orders, deliveries, promotions, and other business communications.

By opting in to receive SMS messages from Mattress Mattress® Inc., you agree to these Terms of Service in addition to our Privacy Policy. If you do not agree, do not provide your mobile number or opt in.

Opt-In Consent

By providing your mobile phone number, you expressly consent to receive recurring automated SMS text messages from Mattress Mattress® Inc..

Consent to receive SMS messages is not a condition of purchase.

Eligibility

By opting into the Mattress Mattress® Inc. SMS program, you represent that you are at least the age of majority in your state or province of residence or have permission from a parent or legal guardian to receive messages.

Acceptable Use

You agree not to use the SMS program for unlawful, abusive, or fraudulent purposes, including attempting to interfere with the messaging system or impersonating Mattress Mattress® Inc. communications.

Message Frequency and Content

  • Message frequency varies
  • You may receive messages related to:
    • Order updates and confirmations
    • Delivery notifications
    • Promotions, special offers, or events
    • Customer service communications

Message and data rates may apply depending on your mobile carrier plan.

Opt-Out Instructions

You can stop receiving messages at any time:

  • Reply STOP to any SMS you receive.
  • After opting out, you may receive a final confirmation message confirming your opt-out.
  • For help, reply HELP
  • For additional assistance, contact missioncontrol@mattressmattress.com

Mobile Number Use and Protection

If you provide your mobile phone number for SMS communications:

  • We do not sell or share your mobile number with third parties for their own marketing purposes.
  • Your phone number may be shared only with trusted service providers who send messages on our behalf (e.g., Twilio).
  • SMS opt-in data and consent are never shared with unrelated third parties.

Retention of SMS Consent Information

We maintain records of SMS consent, including how and when you opted in, for as long as reasonably necessary to provide messaging services and comply with applicable legal or regulatory requirements.

Third-Party Service Providers

We may use trusted third-party service providers to operate our website and SMS communications system. These providers are only given the information necessary to perform their services and are required to protect your data.

Disclaimer and Limitation of Liability

  • Messages are provided for informational purposes. Mattress Mattress® Inc. is not responsible for delayed or undelivered messages due to carrier or technical issues.
  • Wireless carriers are not liable for delayed or undelivered messages.

Changes to These Terms

Mattress Mattress® Inc. may update these SMS Terms of Service at any time. Any changes will be posted on this page with an updated revision date. Continued use of the SMS service constitutes acceptance of the updated terms.

Governing Law

These SMS Terms of Service are governed by and interpreted in accordance with the laws of Canada and the Province of Alberta.

Contact Information

If you have questions about these Terms of Service or our SMS program, please contact:

Mattress Mattress® Inc.
4712-50th Avenue
Leduc, AB T9E 6Y6
Email: missioncontrol@mattressmattress.com