Buying a New Mattress Online vs. In-Store

At Mattress Mattress®, we sell Bed-in-a-Box mattresses online and a wide selection in-store. If you shop online, you’re choosing convenience. If you visit us for a FREE Beducation®, you’ll leave informed, confident, and more likely to choose the mattress that’s truly right for you.


10 Common Problems with Buying a Mattress Online

1. Back Pain
The #1 reason Canadians shop for a new mattress is back pain. Proper spinal support is critical, and that’s not something you should gamble on when buying a new mattress.

2. Temperature Issues
Memory foam often traps heat unless infused with gel, graphite, or copper. In-store, you can feel the difference yourself.

3. Pressure Point Pain
If you live with arthritis, fibromyalgia, or joint injuries, some foams and coils relieve pressure far better than others. You won’t know until you try.

4. Firm vs. Soft Confusion
One person’s “firm” is another’s “soft.” The only way to know is to test-drive mattresses in-store.

5. Weight & Durability
Many online models are basic polyurethane foams better suited for guest rooms than everyday sleep. Heavier sleepers may notice sagging within months.

6. Allergies & Breathing Issues
Some foams contain harmful chemicals. Always look for CertiPUR-US® certified foams to avoid harmful chemicals, allergens, or high VOCs.

7. Missing Foundations and Frames
Online retailers often don’t offer them, and shipping costs can be high. Most specialty stores offer complete sleep systems at fair prices.

8. Wrinkled, Uneven Look
Bed-in-a-Box models can look wrinkled and misshapen after unboxing. If you prefer a clean, tailored finish, a conventional mattress is best.

9. Questionable Reviews
Some online reviews are unreliable or paid for. For verified feedback, check Google reviews.

10. Prices That Aren’t Cheaper
In-store prices are often lower than online. At Mattress Mattress®, we constantly monitor online prices and will beat any price by 5% … even Amazon®, Wayfair®, or Costco®.

The best mattress is the one that’s JUST RIGHT for you … not just “good enough.” It’s the one that lets you wake up rested, restored, and ready for the day.


Mattress Mattress® In-Store Advantages

A FREE Beducation®
At Mattress Mattress® we don’t believe in being pushy … unless you’re on a swing! Even if you don’t buy from us, a FREE Beducation® will help you make a better buying decision

Try Before You Buy
Feel the difference with a huge selection of brand-name and Bed-in-a-Box models.

Instant Gratification
See them.

Feel them.

Try them.

Fall in love … and sleep on your new mattress tonight.

You can’t do that online.

 

Free Local Delivery & Setup
On purchases over $1,000.

Price Guarantee
In the highly unlikely event you find a lower price elsewhere, we’ll beat that price by 5% … even on Amazon®, Wayfair®, or Costco®.


Mattress Mattress®

A better mattress. A better sleep. A better you.
We know mattresses® … And you will too.
Nobody does sleep like we do. Nobody!