Brilliant Service My Wife Andrea Ritchie was thrilled at the service and knowledge and caring during Covid 19. Spectacular staff very good knowledge of product. Not pushy sales people. Thank you From Andrea Ritchie.
06:01 23 Feb 20
Didn't buy anything but great knowledgeable staff!
02:28 01 Jan 20
So happy we bought our mattress here! Susan was so friendly and knowledgeable. She listened to me and my boyfriend and found us a perfect mattress for a great price. We went to 3 other stores in the area and it was clear that either they didn't have the knowledge or the customer service. Thank you Susan!
22:17 28 Dec 19
My wife and I were looking to purchase a new mattress, and after having gone to a few of the big box stores we tried Mattress Mattress. We were greeted right away by Warren who proceeded to give us a 'beducation'. He took the time to explain the differences between the mattresses, as well as what we were looking for. We walked away with a fantastic mattress at an incredible price. Would highly recommend to anyone looking to buy a new mattress.
22:49 24 Dec 19
This is an amazing place with great staff and very reasonable prices. The actually beat the big stores in terms of pricing! We bought a queen from Allen last year and a full size from Bob today...both amazing deals! Highly recommended.
14:24 10 Dec 19
Very helpful and personable staff with a good selection for different budgets
00:58 04 Nov 19
Great prices, cheaper than other stores and the staff is very helpful. Special thanks to Bob for helping us find a great mattress and also offering us the option to deliver it to Vancouver directly from the manufacturer. They also price-match, which is something to keep in mind when checking other stores. I definitely recommend it!
16:36 06 Oct 19
Matt and the team at Mattress Mattress really went above and beyond in helping us find a new mattress. They took the time to listen to our concerns, and as someone with backpain, it's so good to speak with people who understand what you need. Little did we realized we spent 2 hours at their store and we never felt rushed or pressured the entire time. Even when we had a kerfuffle with the delivery crew, Matt came by and installed the bedframe himself. Everyone's help was very much appreciated in the whole process.
00:17 09 Sep 19
We took forever testing out mattresses only because we are super indecisive. The customer service level was excellent throughout the whole process, even when it got busy. We never felt pressured to buy and all of our questions were knowledgeably answered.
00:02 02 Sep 19
Great place, Jake was very helpful and knowledgeable. The rest of the staff were super friendly.
22:49 01 Sep 19
Jake was awesome and very knowledgeable. We enjoyed our visit there.
14:12 29 Aug 19
The staff is dedicated to meet your needs. They have that you are looking for and the quality price ratio of the mattress is excellent. I was afraid to enter because it seemed expensive and there you get better deals than elsewhere.
17:40 25 Aug 19
My husband and I were looking for a RV mattress stopped in here. Nicole was awesome and funny . We are buying our mattress here due to we were not pushed into buying right away still got the same deal that was offered there was No rudeness at all dealing here. Plus we got a better deal here.😊
Maria Fernanda Gomez Soto
01:37 22 Aug 19
My experience was exceptional. Customer service is excellent. Really listened what I was looking for and needed.
02:46 14 Aug 19
The experience and it was very relaxed i yawned a few times but ill take that as a good sign when on a mattress or pillow combination. Ask for JAKE.
23:54 10 Aug 19
Bob Thodas is the man to talk to for all your mattress needs
15:39 06 May 19
Very helpful and knowledgeable sleep consultant. Susan didn't try to upsell us from our budget, and showed us the best options in our price range. Got a great deal on an amazing bed - great experience!
22:44 02 May 19
Hello, just wanted to take the time to acknowledge the staff at Mattress Mattress. I found them to be curtious and attentive, I did not feel pressured to buy right then and there as is the case with other mattress sellers in the general vicinity.
15:15 23 Apr 19
Wonderful staff! Kristen helped us and was very knowledable, easily approachable and not pushy at all! Left very happy with our purchase.
06:42 16 Apr 19
Had been to all the big box mattress stores, then I came here and was very impressed by the knowledge of the staff, quality of beds and affordability. Enjoyable experience, thanks for the great service Susan
19:47 19 Mar 19
The experience was fantastic with non pushy sales people that helped you make an educated discussion and not just push what's on sale 🙂
15:32 25 Feb 19
Great customer service. Thank you!
22:59 20 Feb 19
Thanks Jake for the information and steering us in the right direction. Jake's approach is not too sell you but to educate you. After all the (not so good) mattresses we purchased over the years, we took the time to really learn about the choices available and what would end up working for us. We were not in the market for an adjustable base. With the right mattress, this option provided much needed relief to stress points we both have. Thanks for setting us up Jake and we look forward to many years of good sleeping for a change!
00:11 25 Jan 19
Staff were really helpful. No pressure.
02:54 16 Jan 19
This is honestly the best experience I've ever had at a mattress store. Jake was so helpful and really knowledgable. He took me through all the different types of materials and how they function. Showed me how it works and let me try a few beds out. The attention to detail is amazing. The store was clean, well stocked, and had great selection of products. I would recommend this store over Sleep Country or The Brick any day of the week.
02:12 16 Jan 19
Was recommended this place and was hands down the best service I received. The price was really competitive but mostly it was easy to deal with them. Allen in particular was great to deal with but seems like all the staff are well trained and knowledgeable.
23:40 04 Oct 18
Very helpful staff. I was going to my mattress IKEA but I found a much nicer deal at mattress mattress.
14:36 18 Aug 18
I never write reviews but WOW. 1000x better experience than big box stores. It was my first time buying a mattress and I had no idea what to get. Very educational/knowledgeable staff, super friendly, treats every person who walks in as their personal guest and no pressure sales. Highly recommend to everyone.
23:45 27 May 18
Great selection. A bit confused on pricing of the adjustable beds but we will probably buy from this place.
01:08 08 May 18
Great service! Great delivery!! Great sleep!!
00:53 03 May 18
Bought my bed there knowledgeable about product
08:26 07 Apr 18
This place is amazing and they have very friendly staff there that are amazing beautiful people the best place to go for mattresses and other stuff for and good price 😊
15:28 12 Mar 18
Susan was very knowledgeable and caring, she took the time to explain all the differences in the mattresses to us, She listened to our needs, wasn't pushy and found us the perfect mattress. I would recommend Mattress Mattress to anyone looking for a new bed, you won't be disappointed.
02:07 08 Mar 18
Great store to get your mattresses at, with excellent service. Even in the last half hour of being open.
06:06 26 Jan 18
As a 23 and 25 year old... we are used to some sad IKEA furniture. We went mattress shopping for the first time and after visiting 3 or 4 different stores, walking into mattress mattress was a breath of fresh air. As newbies, my man and I had absolutely no idea what we were doing.. we looked like a deer in a headlight as we walked in (probably smelling of fear too) and our lovely associate (I believe her name was Susan or Carol ...) answered all our questions, was compassionate, informative and spent quite some time with us (my mans mom watching in amusement and taking photos of us looking like idiots) and she had an amazing no pressure approach to sales. This woman deserves some employee of the month stuff. We love our new mattress and we are confident that we will love it for years to come!!
03:50 13 Jan 18
Extremely knowledgeable. Did not try to upsell things we didn't need. Even recommended that we bring in my dad to try out the new mattress that we were purchasing for him.
21:58 29 Dec 17
Josh helped us buy an RV queen mattress. He is very knowledgable and he was a pleasure to deal with. I've looked around before commiting to a purchase and I feel we got a quality mattress at a great price. Would definately recommend to others.
14:09 29 Nov 17
Great staff and selection!
14:37 26 Nov 17
Super friendly and helpful staff that assisted me in finding what kind of mattress I needed quickly and efficiently. They were very patient with me while I took as much time as I wanted to lay on beds and try out new latex pillows. Will likely always buy my mattresses here.
16:16 16 Oct 17
Can't say enough positive things about our mattress buying experience. If you're in the market for a new mattress, give these guys a visit.
22:10 03 Oct 17
I was looking for something that was not common. After going around for a day or two, the staff there looked it for me and found it from other stores. The delivery was also smooth and on-time. Generally, I am satisfied with their service.
22:09 29 Sep 17
Great service. Allen, one of the owners was really helpful.
20:34 27 Aug 17
Friendly staff with a no pressure attitude towards sales. We would definitely look here for our next mattress purchase.
23:03 01 Aug 17
Great service, if you are looking for a matress this is the place to come. The salesman was very friendly and knowledgeable he gave us time to decide and try the different matresses with no pressure to buy.
21:29 16 Jul 17
Staff was very friendly. I went in to purchase an inexpensive guest bed. I was greeted by Susan who was very helpful in finding a bed that worked perfectly for my needs. They did not try to push more expensive beds or sell me accessories I didn't need. They had a good selection in Stock. Much better experience then shopping at the big box stores.