Really impressed with the service I received although we didn’t buy a bed today. Ashley made us feel comfortable taking our time and testing out mattresses and helped us better understand our needs in a mattress. If you’re making your first mattress purchase definitely come here at least to learn more about different types of mattresses and how they feel because “you can’t get that online”
22:44 14 Jul 20
hands down the best mattress store I have ever shopped at. The prices are quite low and affordable and the quality is extremely high. Walked in a bought a mattress and a bed frame and I didn't have to order it or wait weeks for it like other stores. Allen was such a great salesman and I would recommend this store to anyone who is looking for a new bed. the best costumer service I have ever received.
18:26 22 Jun 20
Very helpful staff and gave us a great deal on a new mattress.
06:20 19 Jun 20
I was assisted by Bob Thodas and he was so helpful. I could tell he really cared about my sleep and was not just after making a sale. He respected my budget and was so polite. I really appreciate his help. Great customer service.
23:08 04 Jun 20
They were great. Gave me lots of information. Very helpful.
23:22 30 May 20
Bob was Awsome !!!!!! enjoyed his knowledge and ability to complete my asked questions ... And made a difficult decision easy and enjoyable . Now waiting for the arrival !!
22:16 09 May 20
Brilliant Service My Wife Andrea Ritchie was thrilled at the service and knowledge and caring during Covid 19. Spectacular staff very good knowledge of product. Not pushy sales people. Thank you From Andrea Ritchie.
06:01 23 Feb 20
Didn't buy anything but great knowledgeable staff!
02:28 01 Jan 20
So happy we bought our mattress here! Susan was so friendly and knowledgeable. She listened to me and my boyfriend and found us a perfect mattress for a great price. We went to 3 other stores in the area and it was clear that either they didn't have the knowledge or the customer service. Thank you Susan!
22:17 28 Dec 19
My wife and I were looking to purchase a new mattress, and after having gone to a few of the big box stores we tried Mattress Mattress. We were greeted right away by Warren who proceeded to give us a 'beducation'. He took the time to explain the differences between the mattresses, as well as what we were looking for. We walked away with a fantastic mattress at an incredible price. Would highly recommend to anyone looking to buy a new mattress.
22:49 24 Dec 19
This is an amazing place with great staff and very reasonable prices. The actually beat the big stores in terms of pricing! We bought a queen from Allen last year and a full size from Bob today...both amazing deals! Highly recommended.
14:24 10 Dec 19
Very helpful and personable staff with a good selection for different budgets
00:58 04 Nov 19
Great prices, cheaper than other stores and the staff is very helpful. Special thanks to Bob for helping us find a great mattress and also offering us the option to deliver it to Vancouver directly from the manufacturer. They also price-match, which is something to keep in mind when checking other stores. I definitely recommend it!
16:36 06 Oct 19
Matt and the team at Mattress Mattress really went above and beyond in helping us find a new mattress. They took the time to listen to our concerns, and as someone with backpain, it's so good to speak with people who understand what you need. Little did we realized we spent 2 hours at their store and we never felt rushed or pressured the entire time. Even when we had a kerfuffle with the delivery crew, Matt came by and installed the bedframe himself. Everyone's help was very much appreciated in the whole process.
00:17 09 Sep 19
We took forever testing out mattresses only because we are super indecisive. The customer service level was excellent throughout the whole process, even when it got busy. We never felt pressured to buy and all of our questions were knowledgeably answered.
00:02 02 Sep 19
Great place, Jake was very helpful and knowledgeable. The rest of the staff were super friendly.
22:49 01 Sep 19
Jake was awesome and very knowledgeable. We enjoyed our visit there.
14:12 29 Aug 19
The staff is dedicated to meet your needs. They have that you are looking for and the quality price ratio of the mattress is excellent. I was afraid to enter because it seemed expensive and there you get better deals than elsewhere.
17:40 25 Aug 19
My husband and I were looking for a RV mattress stopped in here. Nicole was awesome and funny . We are buying our mattress here due to we were not pushed into buying right away still got the same deal that was offered there was No rudeness at all dealing here. Plus we got a better deal here.😊
Maria Fernanda Gomez Soto
01:37 22 Aug 19
My experience was exceptional. Customer service is excellent. Really listened what I was looking for and needed.
02:46 14 Aug 19
The experience and it was very relaxed i yawned a few times but ill take that as a good sign when on a mattress or pillow combination. Ask for JAKE.
23:54 10 Aug 19
Bob Thodas is the man to talk to for all your mattress needs
15:39 06 May 19
Very helpful and knowledgeable sleep consultant. Susan didn't try to upsell us from our budget, and showed us the best options in our price range. Got a great deal on an amazing bed - great experience!
22:44 02 May 19
Hello, just wanted to take the time to acknowledge the staff at Mattress Mattress. I found them to be curtious and attentive, I did not feel pressured to buy right then and there as is the case with other mattress sellers in the general vicinity.
15:15 23 Apr 19
Wonderful staff! Kristen helped us and was very knowledable, easily approachable and not pushy at all! Left very happy with our purchase.
06:42 16 Apr 19
Had been to all the big box mattress stores, then I came here and was very impressed by the knowledge of the staff, quality of beds and affordability. Enjoyable experience, thanks for the great service Susan
19:47 19 Mar 19
The experience was fantastic with non pushy sales people that helped you make an educated discussion and not just push what's on sale 🙂
15:32 25 Feb 19
Great customer service. Thank you!
22:59 20 Feb 19
Thanks Jake for the information and steering us in the right direction. Jake's approach is not too sell you but to educate you. After all the (not so good) mattresses we purchased over the years, we took the time to really learn about the choices available and what would end up working for us. We were not in the market for an adjustable base. With the right mattress, this option provided much needed relief to stress points we both have. Thanks for setting us up Jake and we look forward to many years of good sleeping for a change!
00:11 25 Jan 19
Staff were really helpful. No pressure.
02:54 16 Jan 19
This is honestly the best experience I've ever had at a mattress store. Jake was so helpful and really knowledgable. He took me through all the different types of materials and how they function. Showed me how it works and let me try a few beds out. The attention to detail is amazing. The store was clean, well stocked, and had great selection of products. I would recommend this store over Sleep Country or The Brick any day of the week.
02:12 16 Jan 19
Was recommended this place and was hands down the best service I received. The price was really competitive but mostly it was easy to deal with them. Allen in particular was great to deal with but seems like all the staff are well trained and knowledgeable.
23:40 04 Oct 18
Very helpful staff. I was going to my mattress IKEA but I found a much nicer deal at mattress mattress.